2017-02-07 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                               7 FEBRUARY 2017


BRANCH ACTIVITIES                   RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                           THE NEXT QUARTER
Animal Infringements                  A more regulatory approach to dogs          Continue current strategy on dogs
                                        that are off leash in public areas has        not under effective control on public
                                        seen a significant decrease in dog            land.
                                        attacks and a corresponding increase
                                        in Animal related revenue.
Introduction of new TAP forms for     Introduction of new ‘Tapform’ for           Continue      to     develop    new        Review effectiveness of Tapforms
capturing infield data                  immediately recording information for         opportunities to utilise Tapforms in
                                        CRM’s in the field. Tapforms are an           the field
                                        electronic document to record and
                                        update customer requests whilst in
                                        the field and email same back to
                                        Admin
Parking Infringements                  New T1 based infringement module           Continue to work with I.T. and T1 to
                                         in operation for Parking. Continuing         facilitate required improvements to
                                         issues surrounding connectivity              the system
                                         and system functionality has been
                                         problematic.
New Staff                              Two new employees appointed to fill        Both new employees have integrated
                                         vacancies in the team (one                   into the team very well and are
                                         permanent and one casual).                   performing at a very high level.
Increased Beach/Community Patrols      Increased proactive patrols of             Monitor effectiveness of proactive         Continue      proactive    patrols
                                         beaches and public areas has seen a          patrols                                      throughout summer months
                                         decrease in incidence of dog related
                                         complaints in these areas.


Waste & Environmental Health
Waste
New waste contract                     Tenders for the waste collection,          Finalise and sign-off all contract         Finalise an agreed mobilization
                                         disposal and resource recovery               documents.                                   plan for the commencement of the
                                         contracts have been evaluated and          Draft a policy for roll out of the           new contract in September 2017.
                                         awarded.                                     extended garden waste bin                  Present the draft garden waste bin
                                       The successful tenderer for all              collection service that will be              policy to Council in March 2017.
                                         three separable portions of the              provided under the new contract.
                                         contract was Cleanaway.




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