2015-09-15 Infrastructure and Services Committee Att 2 to Item 4 The J Service Review 2014-15

                                                                    Service Review 2014-15
                                                                                                       The J

serve set up to reduce employee costs (recently introduced) for regular users who can be trained for
general operations and meet WH&S requirements at The J. The profit and loss analysis discussed in
section 10.2.2, will assist in informing any changes to relevant charges.

In addition, a recent meeting with representatives of Meetings, Incentives, Conferences and
Exhibitions (MICE) Noosa has identified synergies in operations and possible future partnerships
including the opportunity to increase commercial activity with minimal impact on current activity at The
J. The majority of MICE activities are expected to occur outside of current performance/hire periods
(e.g. Monday to Thursday), which is also better suited to both accommodation providers and
hospitality services.

The J is also well suited to meet a current gap in the market and accommodate larger corporate
conferences, exhibitions, workshops and gala dinners. Access and car parking have also been
identified as considerable attributes for The J in being part of a developing MICE market in Noosa.
One area that is lacking however is room for trade exhibits/trade shows associated with conferences.
The lower level car parks could be an option if temporary infrastructure is utilised (pending further
investigation).

 OPPORTUNITY – Development of a strategic partnership or alliance with MICE to attract
 conference events to The J.




10.3 Ticketing
The J currently provides an in-house ticketing service for hirers, entrepreneurial programming and
external events.

Ticket sales                          Number (Count)                   Measure
(1 Jan – 30 Sept 2014) TOTAL:         29,805

 Internal: Ticketing for events run   2,182                            7%
          by or purchased by The J
External Promoter: Ticketing for      4,097                            14%
events run by a Promoter (promoter
  hires the venue for the event and
                         uses JTix)
 External: Ticketing for events not   23,526                           79%
          held at The J e.g. NIFWF



79% of ticket sales for the period 1 January – 30            Breakdown of ticket sales
September 2014 are for external events such as Noosa                                       Internal ( [buy-in/
                                                                                           entreprenurial]
International Food & Wine Festival, Noosa Long                             2182,           incl. Manhattan
Weekend Festival, Peregian Food & Fashion Fiesta,                           7%     4097,   Short, Flickfest)
                                                                                    14%
etc. A further 14% of tickets were sold for promoter                                       External
events held at The J, and 7% of tickets were sold for                                      (Promoter events
                                                                                           at The J [venue
events sourced and/or operated by The J (internal                                          hire + ticketing])
events).                                                          23526,
                                                                   79%                     External
                                                                                           (Ticketing for
External ticket sales represent a gross commission of                                      events not held at
$50,000 and a net profit of approximately $17,000 for                                      The J eg. Food &
The J.                                                                                     Wine)




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