2015-09-15 Infrastructure and Services Committee Att 2 to Item 4 The J Service Review 2014-15

                                                                         Service Review 2014-15
                                                                                                           The J

10.7 Website
The J’s website extensively markets events and ticketing at The J. Statistical data currently shows an
average of 5,445 site visits per month and 9,949 page visits per month. Further details below.

thej.com.au Website stats Sep 2014 – Nov 2014

Total Visits: Nov – Sep 16,336 – averaging 5,445 per month

Total Page Views: Nov – Sep: 29,848 – averaging 9,949 page views per month

Top 5 viewed pages

        What’s On overview:                                   8,909 views = 2,970/month
        Homepage:                                             2,742 views = 914/month
        Upper Foyer Info page:                                719 views = 240/month
        Event Sliders “Buy Now” clicks:                       639 views = 213/month
        Booking list (“Book tickets online now” button):      424 views = 141/month

Traffic over the three month period

        Referrals:      9,970 visits & 15,147 views
        Search Engines: 2,277 visits & 7,419 views
        Direct visits:  4,089 visits & 7,282 views

Top Referral sites

        Noosa.qld.gov.au ->        408 visits & 1,707 views (link on council website)
        m.facebook.com ->          101 visits & 275 views (Facebook on mobile devices)
        facebook.com ->          37 visits & 147 views (Facebook desktop version (PC))

Note: Referrals are sites that our visitors have come from/found our website from. This does not include Google.
Google falls under “Search Engines”. Direct visits are people who type in the URL themselves, or have it
bookmarked. They do not come from another site, they go directly to thej.com.au




10.8 Community Outcomes
Community outcomes delivered by The J, its user groups and lessees include:

        Education: USC, TAFE, Industry Hirers, school groups
        Arts and culture: Noosa Long Weekend Festival, TEDx, Qld Arts Alliance
        Music and entertainment: Events hire/entrepreneurial
        Youth activities and support: United Synergies, drop in spaces, discos
        Community activities and support: meetings, fundraisers, public forums, ceremonies
    

10.9 Operating Service Delivery Models
10.9.1 Current Service Delivery Model
The J is currently managed in-house as a multi-purpose venue with two anchor tenants, the University
of the Sunshine Coast and Noosa Community Radio Station (who are predominantly responsible for
their own areas). Since it opened, The J’s café operation has ceased, and in-house programming
was significantly reduced under Sunshine Coast Council.




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