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2015-09-15 Infrastructure and Services Committee Att 2 to Item 4 The J Service Review 2014-15

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                                                                                                                    Service Review 2014-15
                                                                                                                                                    The J




Attachment A – Time and motion study summary

            Time & Motion Summary                                                          Time & Motion Summary
                 The J Key Staff                                                                The J Key Staff
      Based on Activities listed in the Service                                          Period covering 16 June - 5 October 2014
                      Review
            Period covering 16 June - 5 October 2014


                                                                                                                              Admin

                                                                                                                              Bar/Café

                                                                                                                              Box Office
                                                                                     13.48%
                                             Venue Hire (including    1.71%                                                   Emails
                                             Lease & BCC                                                   21.50%
                      15.19%                                         0.76%
                                             Management)                                                                      Event Duty Manager/FoH

                                             Events/ Theatre                 4.06%                                            HR
                                             (including marketing)
                                                                         4.33%                                                Marketing
                               14.52%                                                                            2.56%
                                             Ticketing (including                                                             Meeting
   56.57%                                                                    6.30%
                                             box office)                                                        9.67%         Other
                          13.72%                                                                                              Ticket Setup/Maintenance
                                             General Operations                  7.52%
                                             (including venue                                           7.59%                 Training
                                             maintenance)                                 5.26% 4.44%
                                                                                                                              Venue Hire BCC

                                                                                                                              Venue Hire The J




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