2015-09-15 Infrastructure and Services Committee Att 2 to Item 4 The J Service Review 2014-15

                                                                                                                                Service Review 2014-15
                                                                                                                                                            The J

12. Recommended Action Plan

No    Action                                      Expected benefits                                  Any Impacts (financial / resourcing /              Responsible
                                                                                                     industrial relations etc)                          Officer
1.    Council continue to manage The J as a       Maintain and enhance community activities at       Nil                                                Venue
      multi-purpose community venue               The J                                                                                                 Coordinator
2.    Develop 3-5 year Business/Marketing         Better outcomes for Council and the                Initially staff or consultant resourcing will be   Venue
      Plan                                        community through improving existing               required. It is anticipated that the business      Coordinator
                                                  practices and enhancing the delivery model         plan will drive increased usage and revenues.
3.    Pursue MICE partnerships and                Increased revenue due to use of the venue in                                                          Venue
      opportunities                               down time                                                                                             Coordinator
4.    Contingency plan and risk mitigation for    Reduce financial risk through a planned            Financial                                          Venue
      potential loss of major tenants             approach should major tenants vacate                                                                  Coordinator
5.    Expand entrepreneurial activities           Increased revenue. Understanding of                Financial – budget for entrepreneurial             Venue
                                                  audience preferences.                              activities will be required                        Coordinator
6.    Implement profit and loss analysis for      Understanding of which events are most             Staff and finance team resourcing                  Venue
      events                                      profitable to The J, and potentially the CSO for                                                      Coordinator
                                                  important community events
7.    Investigate ticketing options               Ensure most effective ticketing model is being     Staff time or consultant                           Venue
                                                  used at The J (financial and service levels)                                                          Coordinator
8.    Review fees & charges                       Increase revenue opportunities and provide         Staff time.                                        Venue
                                                  more appropriate charge-out rates for the          Potential increase in revenue                      Coordinator
                                                  variety of users of The J
9.    Ensure CA reflects flexible operations of   Reduced salaries & wages                           Industrial relations – HR team                     Venue
      The J                                       Align staff working conditions to industry                                                            Coordinator
                                                  requirements
                                                  All staff working under the same conditions
10.   Explore cost effective ways to increase     Meet requirements of specific events that          Financial – there are considerable financial       Venue
      The J seating capacity                      cannot currently be held at The J.                 implications with expanding The J capacity         Coordinator
                                                  Increase potential for revenue for The J and       and acoustics ($5-6m)
                                                  hirers of larger events.
11.   Develop Asset Management Plan               Long term asset management planning                Financial & Resourcing required                    Venue
                                                                                                                                                        Coordinator
12.   Car park depreciation of $80,973 be         Better reflect the true cost of running The J      No financial impact for Council overall            Director
      transferred from The J Cost Centre to a                                                                                                           Corporate
      different cost centre such as Car Parks.                                                                                                          Services




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