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2014-01-13 Deamalgamation Report Attachment

of 95

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                Section   Key           Strategic issues   Major Initiative    Sub-     Elements        Transfer/split                         Interim Organisation Development
                          deliverable   (relates to                           Section
                                        methodology)
                                                                                                                                        Actions required         Recommendation for new
                                                                                                                                                                       council

                                                                                3.4     Tourism         Review tourism model,        Review contract            For council consideration of
                                                                                                        funding sources and levies   arrangements with SCD      new council
                                                                                                                                     and associated levy

                                                                                3.5     Customer        Review customer service      Call centre and customer   For consideration of new
                                                                                        service         Charter and model of         service centres            council
                                                                                                        delivery including           operational
                                                                                                        complaints process
                                                                                3.6     Caravan Parks
Page 68 of 95
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