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2014-01-13 Deamalgamation Report Attachment

of 95

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Page 77 of 95

Data_loss — the procurement of an ‘active-active’ environment will provide
advanced levels of data recovery. SLA's will be developed fo ensure timely
restoration of  data   is factored   in to the   hosted   infrastructure provider's
responsibilities.

Data transfer capacity — the procurement of sufficient bandwidth will be essential to
ensure quality of service for front-end users. This consideration will be factored in to
decisions in consultation with application and infrastructure service providers.

Lock-in_with hosted infrastructure providers — the procurement process will include
reviewing provider's policies, and if necessary, asking them directly how they
facilitate moving customer data out of their hosted infrastructure storage repository.
Additionally, the provider will be asked whether they offer data migration tools or
services to facilitate the movement of large amounts of data. Finally, providers may
have pledged to support emerging industry standards, such as the Cloud Data
Management Interface (CDMI) standard created by the Storage Networking
Industry Association (SNIA).

                                                                                  Page 77 of 95
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