2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

Service Listing 1 of 2

 Service Output                     COMMUNITY DEVELOPMENT
                                    Supporting community development through social, sport & recreation,
                                    heritage and cultural initiatives.

 Service Activity                   Community Development – Planning and Support
                                    The activities include provision of support for community organisations
                                    (excluding sport and recreation, arts and cultural) by providing a broad range
                                    of services including policy and planning, financial grants (internal and
                                    external to Council)), advice, land tenure processes, professional and
                                    organisational development and networking opportunities.

 Responsible Area                   Department                                            Branch
                                    Community Services                                    Community Development

 Cost Centres                       Community Development Projects                        2506
                                    Community Grants                                      2599
                                    Community, Culture & Sport                            2600

 Key Statistics                     Community organisations (Noosa Shire based) 1         300 organisations (estimated)
                                    Volunteer hours (per annum) 2                         23,285 hours
                                    Community contacts (average per month)                Approx. 50 (highly variable
                                                                                          during grant rounds)
 Legislative responsibility to      None
 provide this service

 SERVICE DELIVERY MODEL
 Services are delivered in-house.



                           ACTIVITY                                                       SERVICE LEVEL TARGET
 Community development & support
 [Includes implementation of the recommended actions within the Social Strategy Implementation Plan, and providing
 opportunities for up-skilling of community volunteers and members of not-for-profit organisations

 Scheduled activities               Review of Social Strategy Implementation Plan         Every 3 to 5 years
                                    (adopted 17 Dec 2015).

                                    Action Social Strategy Implementation Plan            Ongoing – priorities
                                                                                          determined annually.
                                    Note: Plan includes ongoing activities as well as
                                    special projects that relate to a range of services
                                    including social, sport & recreation, culture etc.

                                    Reporting on Social Plan Implementation               Annual - Updates also
                                                                                          included in departmental
                                                                                          quarterly report.

                                    Volunteer Master Class (up-skilling volunteers)       Twice yearly

                                    Heart Week – First Aid (nominated members of          Annual
                                    not-for-profit community organisations)

                                    Supporting strategic planning for community           Annual and as required
                                    organisations (EOI process to participate)

                                    Community Connections e-Newsletter                    Monthly


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