2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

                                 ACTIVITY                                           SERVICE LEVEL TARGET
[Includes providing a diverse program of exhibitions, events and programs as well as allied activities such as the
gallery shop, school visits, professional development program for schools art teachers, a volunteer program and
liaison with Friends of the Gallery]
Opening hours                         Tuesday to Friday                        10:00 am – 4:00 pm
                                      Saturday & Sunday                        10:00 am – 3:00 pm
                                      Closed Mondays, public holidays and during exhibition changeovers.

Scheduled activities                 Exhibition program (incl. opening           Annual program – individual
                                     events)                                     exhibitions on show for 4 – 6 weeks
                                                                                 Established two years in advance –
                                                                                 refined as required (ongoing)

                                     Public programs incl. children’s and        Annual program complementing
                                     artists workshops and school holiday        exhibition program
                                     program
                                     Professional development (e.g. school       Three times per year
                                     arts teachers)

                                     Floating Land Festival                      Biennial

                                     Art competitions (Lyn McCrea Memorial       Each competition occurs annually
                                     Drawing Prize; Arts Cycle; Draw!)

                                     Friends Noosa Regional Gallery              Monthly
                                     meetings
Reactive activities                  Artist advice/support                       On request
                                     Institutional visits (e.g. schools)         On request
                                     Stakeholder consultation                    As required
                                     Exhibition applications                     By application - Initial response
                                                                                 within 2 days – final response
                                                                                 dependent on assessment of
                                                                                 application and discussions with
                                                                                 artist
Corporate Art Collection
[All activities related to the storage and management of items in the corporate art collection]
Availability                            On display in Council buildings         During office/opening hours
                                        In storage – availability for Council   On request, access usually
                                        officers only                           processed within 5 business days
Scheduled activities                    Audit                                   Annual
Reactive activities                     Processing new items                    As required
                                        Relocation of artworks                  On request – generally within 5
                                                                                business days
                                        Maintenance                             As required – dependant on
                                                                                complexity of repair and availability
                                                                                of resources
Public Art
[All activities related to the management of public art items on Council land]
Availability                         On display on Council land                  Generally open access 24/7
Scheduled activities                 Audit                                       Annual
                                     Public art projects e.g. commissioning      Infrequently – only when
                                     new works                                   programmed
Reactive activities                  Maintenance                                 As required – dependant on
                                                                                 complexity of repair and availability
                                                                                 of resources
Gallery Operations
[includes activities such as WHS inspections for galleries, building maintenance, volunteer coordination, contract
management
Cyclic inspections                  WHS inspections                            3 times per annum

Scheduled activities                 Fire Services                               Monthly




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