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2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21
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Service Listing 2 of 3
Service Output DEVELOPMENT SERVICES
Provision of development information, assessment & compliance
services.
Service Activity Building & Pool Compliance
The activities include provision of information, advice and assessment of
applications for referral agency building work, and building & swimming
pool compliance as well as maintaining records and undertaking
searches to provide information relating to property specific building
information.
Responsible Area Department Branch
Environment & Sustainable Building & Plumbing
Development
Cost Centres Management Building & Plumbing 1620
Building & Pool Compliance 1608
Key Statistics Services delivered 2018/19 2017/18 2016/17
Building Lodgements 1,383 1, 364 2, 198
Applications 266 239 201
Approvals 262 235 197
Refusals 4 4 4
Compliance Investigations 200 235 250
Inspections (building/pools) 36 734 667
Building Searches 961 1,086 1, 622
Legislative responsibility to Building Act 1975
provide this service Building Regulation 2006
Queensland Development Code MP 1.2 (building)
Queensland Development Code MP 3.4 (swimming pools)
Planning Act 2016
Planning Regulation 2017
Development Assessment Rules - under the Planning Act 2016, section 68(1)
National Construction Code (building)
SERVICE DELIVERY MODEL
The service is delivered internally as a statutory requirement of local government.
ACTIVITY SERVICE LEVEL TARGET
Building assessment & compliance
[Activities include provision of advice, review referral agency building applications on behalf of Council including
assessment requirements for design, siting and boundary set-backs, maintaining records in relation to private
certification building applications & approvals, as well as compliance matters for building work and swimming
pools.]
Scheduled work Swimming Pool, Spa safety and Ongoing (statutory)
educational programme
Statistical reporting – Qld Treasury Monthly
Statistical reporting – Australian Bureau Monthly
of Statistics
Reactive work Assessment of referral agency building 10 business days (statutory)
applications – assessment & decision
notice
Page 41
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