2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

Service Listing 1 of 1

 Service Output                      DISASTER MANAGEMENT
                                     Provision of a co-ordinated multi-agency response in order to lessen the
                                     impact of emergencies/disasters on the community and to meet Council’s
                                     obligations under the Disaster Management Act 2003.

 Service Activity                    Disaster Prevention, Preparedness, Response & Recovery
                                     Activities, systems and strategies to ensure that there is the appropriate
                                     coordination of resources to deal with all aspects of an emergency or
                                     disaster event in order to lessen the impact on the community.

 Responsible Area                    Department                                 Branch
                                     Infrastructure Services                    Director’s Office
                                                                                Civil Operations
                                     Community Services                         Community Development
                                                                                Waste & Environmental Health
                                     Executive Services                         Community Engagement
 Cost Centres                        Disaster Management                        1700
                                     State Emergency Services                   1701
                                     Disaster Management (NDRRA)                2407
                                     Emergency Operations                       2007
 Key Statistics                      Services delivered                         2018/19      2017/18   2016/17
                                     Local Disaster Coordination Centre
                                     activations                                       1          0             2
                                     Declared Disaster Events                          0          0             1

 Legislative responsibility to       Disaster Management Act 2003
 provide this service

 SERVICE DELIVERY MODEL
 This is an internally managed and delivered service with close liaison with multiple agencies.


                                 ACTIVITY                                           SERVICE LEVEL TARGET
 Disaster Planning/Preparedness
 [Activities include regularly reviewing the Local Disaster Plan, the Community Recovery Plan and associated Sub-
 Plans and ensuring that the community and response agencies are prepared in the event of a disaster with
 appropriate arrangements in place and exercised]
 Scheduled work                        District Disaster Management Committee Meetings     4 times per year
                                     Local Disaster Management Committee Meetings           4 times per year
                                     Community Disaster Management Sub-Groups               Annual
                                     Meetings
                                     Review Local Disaster Management Plan                  Annual
                                     Review Local Disaster Management Plan Sub-             Annual
                                     Plans
                                     Review Disaster Recovery Plan                          Annual
                                     IGEM assessment of Local Plan                          Annual
                                     Co-ordination Centre training                          Ongoing
                                     Design and prepare multi-agency training exercises     Annual
                                     Conduct multi-agency exercises                         Annual
                                     Disaster management systems training                   Ongoing
                                     Get Ready program of activities (community             Annual
                                     awareness)
                                     Report to Council on disaster management               Annual (November)
                                     Emergency Operations Team (internal)                   Bi-monthly




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