2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

Service Listing 1 of 1

 Service Output            ECONOMIC DEVELOPMENT
                           Strategic direction, Programs and initiatives to build capacity and provide support
                           to assist with the growth and diversification of the local economy.

 Service Activity          Economic Development
                           The activities include provision of advice and information, building relationships,
                           business support and development and implementation of actions from the Local
                           Economic Plan with specific attention to the sectors of, education, health &
                           wellness, rural enterprise, creative and environmental industries, tourism, and
                           professional services.
                           Operation of the Peregian Digital Hub as part of a wider digital and technology sector
                           growth agenda

 Responsible Area          Department                                       Branch
                           Environment & Sustainable Development            Economic Development

 Cost Centres              Economic Development & Industry Asst.            1610
                           Peregian Digital Hub                             1611
                           Tourism (Tourism & Economic Development          1613
                           levy)
                           Noosa Junction Levy                              1614
 Key Statistics            Local Economic Plan                                                 2018/19       2017/18
                           Key stakeholders supported (Business Groups)                             15            15
                           Contacts and e-newsletter subscribers                                 1,300         1,300
                           Concierge enquiries (estimate)                                          150           150
                           Business events supported                                                 5             4
                           Attendees at business events (estimate)                                 300           300


                           Peregian Digital Hub                                                2018/19
                           Tech start-ups and inventors supported and mentored                      39
                           Events and workshops                                                     55
                           Attendees at events and workshops                                      610

 Legislative               None.
 responsibility to
 provide this service

 SERVICE DELIVERY MODEL
 The service is delivered internally with support from external consultants and suppliers as required.



                                   ACTIVITY                                           SERVICE LEVEL TARGET
 Strategy & service delivery
 [Includes implementation of the Local Economic Action Plan, curating and managing the use of the Peregian Beach
 Digital Hub, providing a concierge service for business enquiries to Council, business support and development,
 developing and maintaining stakeholder relations and participation in key regional land use planning activities and
 economic futures scenarios]
 Scheduled activities                Implementation of Local Economic Action Ongoing
                                     Plan (funded through Tourism &
                                     Economic Levy)

                                     Note: Plan includes ongoing activities as
                                     well as special projects.


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