2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

Service Listing 1 of 2
 Service Output                  FINANCIAL SERVICES
                                 Provision of financial management, statutory financial compliance and
                                 reporting, budgeting and creditor payment services.

 Service Activity                Financial Services
                                 The activities include provision of financial accounting, treasury and
                                 investment services, management accounting, capital project financial
                                 management and asset accounting, and accounts payable services.

 Responsible Area                Department                                       Branch
                                 Corporate Services                               Financial Services
                                                                                  Revenue

 Cost Centres                    Management Finance & Accounting                  1301
                                 Services
                                 Financial Planning & Business Analysis           1302
                                 Financial Accounting                             1303
                                 Management & Systems Accounting                  1304
                                 Account Payments                                 1305
                                 Treasury                                         1306
                                 Grants Funding                                   1307
                                 Accounting & Other Clearing                      1308

 Key Statistics                    Service activities                                 2018/19           2017/18
                                   Number of ledger transaction                       353,052           345,381
                                   Council operating expenditure                  114,958,584       108,244,055
                                   Council capital expenditure                     26,194,372        28,943,053
                                   Property, Plant and equipment                      885,912           866,605

 Legislative responsibility      The Local Government Act 2009
 to provide this service         Local Government Regulation 2012
                                 Australian Accounting Standards (AASBs)


 SERVICE DELIVERY MODEL
 Service provided internally through permanent staff resources.
 Services of external consultants, software providers and banking institutions engaged to support the delivery of
 activities.



                                   ACTIVITY                                            SERVICE LEVEL TARGET
 Financial Accounting
  [Activities involve all statutory and risk management aspects of financial performance including monthly
 performance reporting, financial sustainability analysis, statutory reporting and audit processes, monitoring of
 financial system controls and adherence to accounting standards and other regulatory guidelines]

 Cyclic activities                    Financial performance reporting to          Monthly
                                      Council
                                      Develop and maintain Long Term              4 times per year
                                      Financial Forecast                          June, August, November, April
                                      (in association with budget
                                      development and reviews)
                                      Monitor financial performance indicator     5 times per year
                                      and sustainability ratio performance to     June, August, November,
                                      ensure compliance with statutory            December, April
                                      targets (in association with budget
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