2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

Service Listing 1 of 1

 Service Output                       FLEET
                                      Management and operational activities associated with Council’s owned
                                      fleet, trucks and heavy plant.

 Service Activity                     Fleet Management & Operations
                                      This activity supports external service delivery through procurement of fit
                                      for purpose fleet, trucks, heavy and small plant and management of those
                                      assets from the point of acquisition to disposal.

 Responsible Area                     Department                                  Branch
                                      Corporate Services                          Procurement & Fleet

 Cost Centres                         Fleet, Plant & Workshop Operations          1507
                                      Governance – Risk Management &              1013
                                      Insurance

 Key Statistics                       Fleet items                                 2018/19     2017/18
                                      Light Commercials                               79           80
                                      Trucks                                          30           35
                                      Heavy Plant                                     13           10
                                      Small Plant/Floating tools                     170         121

 Legislative responsibility to        None.
 provide this service

 SERVICE DELIVERY MODEL
 Fleet management and operational oversight is delivered in-house with all auxiliary services supplied by external
 contractors/suppliers (e.g. fleet supply, servicing, supply of fuels/tyres, incident repairs and other maintenance).

                                  ACTIVITY                                            SERVICE LEVEL TARGET
 Fleet Management
 [Involves asset management activities for Council’s fleet aimed at controlling costs, productivity, efficiency and risks
 in fleet acquisition & disposal, fuel management, compliance and related issues with the aim of keeping Council’s
 overall operations running smoothly]

 Scheduled activities                 Fleet policy / guidelines review            As required – minimum every 5 years
                                      Fleet Advisory Group meetings               Monthly
                                      Develop fleet capital works program         Annual (budget process)
                                      Implement fleet capital works program       Annual program – work scheduled
                                                                                  throughout the year
                                      Tracking fleet metrics - monitoring &       Quarterly
                                      reporting
                                      Monitoring and managing compliance          Ongoing.
                                      issues (legislative changes)
                                      Fuel supply arrangements (Sourced           Monthly monitoring (on invoicing)
                                      through State Government contracts &
                                      LocalBuy)
                                      Mobile fuel supply arrangements             Monthly monitoring (on invoicing)
                                      Tyre supply (Sourced through State          Monthly monitoring (on invoicing)
                                      Government contracts & LocalBuy)
                                      Fleet insurance cover (service provided     Annually
                                      by Governance team)
                                      T1 Fleet Manager business systems           Ongoing.
                                      maintenance / database updates

 Reactive work                        Requests for new items - small plant        As requested
                                      Additional Fleet Requirements               As approved

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