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2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

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    PERFORMANCE MEASURE
    Service            Indicator               Performance Measure              Methodology
    Pest management    Satisfaction            Noosa community satisfaction     Community satisfaction mean
    (animals & plants)                         mean rating score compared       performance rating from the LGAQ
                                               to the State mean rating score   Community Satisfaction Tracking
                                               (out of optimum rating of 5).    Survey for Provincial areas for:

                                                 NSC mean        State mean
                                                rating (2019)   rating (2017)   Theme: Community Lifestyle Services
                                                                                Function: Environmental Protection &
                                                    3.73            3.30        Conservation (includes noxious weeds)
                                                    3.69            3.42        Function: Animal Control (feral animals)




1
    Source – Council resolution 18th August 2016 noting the report to Services & Organisation Committee Meeting dated
    9 August 2016 and approving the Biosecurity Surveillance Program for the Noosa Council region in accordance with
    section 235 of the Biosecurity Act (2014).




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