2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

                        ACTIVITY                                              SERVICE LEVEL TARGET
                          -    Group technology classes for
                               devices (iPad, tablets, phones, social
                               media platforms)
                          - Makerspace – sewing, 3D design
                               printing and virtual reality
                          - STEM – Science and Tech learning
                               and FPV drone programs
                      Digital programs:                                 Varied monthly timetable, see library
                          - Makerspace                                  events calendar
                          - Robotics & Coding for kids                  https://www.libraries.noosa.qld.gov.au/e
                                                                        vents

                      Justice of the Peace (Partnership program):
                          - Cooroy Library                              Tuesday 12:30 pm – 4:00 pm
                                                                        Thursday 9:00 am – 12:00 noon
                          -   Noosaville Library
                                                                        Tuesday 9:30 am – 12:00 noon
                                                                        Saturday 9:30 am – 12:00 noon

                      Literacy development program (Adult)              Varying activities for adult learners by
                                                                        appointment

                      Printing, photocopying and scanning (fee          Opening hours – all branches.
                      based service)
                      Meeting room hire - Cooroy only (fee based        Availability - 7am to 10pm, 7 days a
                      service)                                          week

                      Community display space - Cooroy &                By application, 2 or 4 week display
                      Noosaville Aimed at local community               period
                      organisation informational displays (free
                      service)

                      Story time program (pre-schoolers; toddlers; babes in arms) :
                      Activity               Location                 Frequency
                      Pre-schoolers          Noosaville               Weekly - Tuesday 10:00 am – 10:45 am
                                             Cooroy                   Weekly - Wednesday 10:00 am – 10:45
                                                                      am
                      Toddlers               Noosaville               Weekly - Thursday 10:00 am – 10:30
                                                                      am
                      Babes in arms          Noosaville               Bi-monthly - Wednesday 10:00 am –
                                                                      10:30 am
                                             Cooroy                   Bi-monthly - Thursday 10:00 am –
                                                                      10:30 am

                      School holiday program                            Varying activities – all Queensland
                                                                        school holidays see library events
                                                                        calendar
                                                                        https://www.libraries.noosa.qld.gov.au/e
                                                                        vents

                      First 5 Forever (grant funded early literacy      Activities aimed at children under 5
                      program)                                          years old. Varied monthly timetable,
                                                                        see library events calendar
                                                                        https://www.libraries.noosa.qld.gov.au/e
                                                                        vents

                      Community Outreach program - Planned              By arrangement
                      visits to childcare centres, schools, Child
                      Health Centres, Pop-up library in parks,
                      beach, shopping centres, festivals etc.

Reactive activities   Technology assistance to public within library    Demand based
                      branches

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