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ANNUAL PERFORMANCE REPORT INCLUDING Q4 OPERATIONAL PLAN 2023-24 PROGRESS REPORT · Attachment 2 - Q4 Operational Plan Progress Report-KPI Graphs Final
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OUR CUSTOMERS OUR CUSTOMERS Total number of plumbing applications Number of plumbing applications decided decided within the statutory timeframe 25 w0% 90% 20 80% TO% 5 60% 50% 0 40% 30% 5 20% 10% oO l ov Jan-24 Feb-24. 0 Mar-24 = Apr24.— May-24 = Jun-24 a: RS Se A: ee m Domestic Sewered Application mw Domestic Non-Sewered Application mw Domestic Sewered Application = Commercial Applications mw Domestic Non-Sewered Application Commentary: Commentary: : Decisions made within timeframes are relatively consistent with the previous Plumbing applications decided increased by 6 in Q4 compared to Q3. quarter, with all Commercial Applications decided within statutory timeframes except for May achieving 94%.
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