Service Level Catalogues

Service Listing 2 of 3

 Service Output                  People and Culture
                                 Coordination of human resources and workplace health and safety needs to
                                 support service delivery.

 Service Activity                Payroll
                                 The activities include management of Council’s payroll obligations payroll
                                 processing, and system maintenance.

 Responsible Area                Department                                  Branch
                                 Executive Services                          People and Culture

 Cost Centres                    Payroll Services                            1206

 Key Statistics                    Transactions                    2021/22   2020/21       2019/20     2018/19
                                   Line entries                      74445     68254         68584       81958
                                   Timesheet adjustments              2853      4890          5759        9352
                                   Total                             77298     73144         74343       91310
 Legislative responsibility to   Industrial Relations Act 2016 (Qld)
 provide this service            Local Government Act 2009 (Qld)
                                 Income Tax Assessment Act 1997
                                 Superannuation Guarantee (Administration) Act 1992
                                 Noosa Certified Agreement 2021
                                 Local Government Industrial Award 2017


 SERVICE DELIVERY MODEL
 Service delivery is in-house.



                                 ACTIVITY                                       SERVICE LEVEL TARGET
 Payroll Management
 Scheduled activities              Maintain schedule of wages – Noosa        Annual (depending on effective dates
                                   Certified Agreement, update intranet      as per Certified Agreement)
                                   and provide reports as required.
                                   Maintain and review Remuneration and      Annual (depending on review dates)
                                   Benefits for all employees including
                                   budget reporting, annual salary
                                   reviews, calculations of TRP, over-
                                   award payments. Direct and non-direct
                                   compensation.
                                   Publish payroll calendar, rates of pay,   As Required
                                   other relevant intranet information
                                   Single touch payroll reporting - ATO      Fortnightly
                                   Superannuation Review, including          6 monthly for concessional caps and
                                   temporary employees >12 months            Defined Benefit members
                                   including long term casuals;              Fortnightly for clearing house
                                   concessional caps; defined benefits;
                                   new employees
                                   Fortnightly Deductions including          Fortnightly
                                   internal/external stakeholders, salary
                                   packaging, Centrelink, child support,
                                   HRIS metric reporting – business          Quarterly & Annually
                                   analysis, including absenteeism, leave
                                   management, allowances and
                                   overtime, turnover