Service Level Catalogues

Service Listing 5 of 5
 Service Output                       ROAD NETWORK
                                      Provision and maintenance of an integrated, safe and serviceable road
                                      transport network, including roads, bridges and car parking.

 Service Activity                     Car Parks
                                      The activities include surface and kerb repairs, maintenance of signs and
                                      line marking as well as street sweeping/cleaning.

 Responsible Area                     Department                                 Branch
                                      Infrastructure Services                    Civil & Asset Operations Branch (Civil
                                                                                 Works & Maintenance)

 Cost Centres                         Car Parks                                  2011
                                      Director Infrastructure Services           1900
                                      Management Civil Operations                2000
                                      Works Operations Coordination              2021
                                      Works Operations                           2704

 Key Statistics 1                     Approx. 49 off-road car parks with estimated 2,492 parking spaces

 Legislative responsibility to        No.
 provide this service                 However, there is a community expectation that local government provide
                                      adequate car parking.


 SERVICE DELIVERY MODEL
 Service is provided internally with external contractors engaged as required.



                                  ACTIVITY                                              SERVICE LEVEL TARGET
 Maintenance
 (Inspections and maintenance to provide a serviceable and clean pavement, appropriate line marking and signage)
 Cyclic Inspections                 Car Parks Coastal (pavement/kerbs)      Precinct areas quarterly others
                                    Car Parks Hinterland (pavement/kerbs) annually
                                    Car Parks Signs & Lines (Coastal &      Part of above inspection
                                    Hinterland) 2

 Scheduled works                      As identified from inspections (defects & proactive interventions) to maintain
                                      asset serviceability. 3

 Street Cleaning
 (Scheduled and reactive mechanical and manual cleaning of sealed street pavements and kerbs in urban areas to
 provide good amenity, reduce risk of stormwater drainage blockages, and help protect water quality in our rivers by
 reducing the amount of debris and leaves that enter stormwater drainage)
 Cyclic Inspections                  Cleaning contracts audit (sites selected Monthly
                                     ad hoc)


 Scheduled work                       Mechanical street sweeping (Contract) 4    Frequency (approx.)
                                      •   The Maze car park – Hastings           Fortnightly
                                          St/Noosa Drive
                                      •   Wallace Park                           Monthly
                                      •   Tewantin Boat Ramp Carpark

                                      Manual street cleaning/litter pick-up
                                      (Contract) 5