Service Level Catalogues

KEY SERVICE METRICS
Measure                                                    Metric         Benchmark Comparison
2020/21 Annual charge                                                     2019/20 median charge

2 Bin Service 240L – Waste + Recycling                     $290           Larger Qld Councils $305
3 Bin Service 240L - Waste + Recycling + Green             $344           SEQ Councils $300


PERFORMANCE MEASURES
Service          Indicator               Performance Measure              Methodology
Waste Management Satisfaction            Noosa community satisfaction     Community satisfaction mean
(Collections)                            mean rating score compared       performance rating from the LGAQ
                                         to the State mean rating score   Community Satisfaction Tracking
                                         (out of optimum rating of 5).    Survey for Provincial areas for:

                                           NSC mean        State mean     Theme: Basic Services &
                                          rating (2019)   rating (2017)   Infrastructure
                                               4.08            3.90       Function: Waste Management