Service Level Catalogues(PDF, 3MB)

 KEY SERVICE METRICS
  Cost of Service

  Lifeguard Services                                                   2018/19            2017/18
  Costs of operations and maintenance                                1,327,007          1,279,700

  Beach attendance                                                   3,593,947          4,015,427
  Cost per attendance                                                     0.37               0.32

  Rateable properties                                                   30,500             30,000
  Cost per rateable property                                            $43.51             $42.66




 PERFORMANCE MEASURE
 Service          Indicator                      Performance Measure                 Methodology
 Beach Lifeguards Satisfaction                   Noosa community satisfaction        Community satisfaction mean
                                                 mean rating score compared to       performance rating from the LGAQ
                                                 the State mean rating score         Community Satisfaction Tracking
                                                 (out of optimum rating of 5).       Survey for Provincial areas for:

                                                 NSC mean         State mean         Theme: Community Lifestyle
                                                 rating (2019)    rating (2017)      Services
                                                                                     Function: Community Safety
                                                      3.91              3.55         (includes lifeguard services)




1 Source – Australian Lifeguard Service Noosa Region Annual Report 2017-2018
2 Source - Sunshine Coast Council and SLSQ Agreement Lifeguard Services Transition employees and assets – 11th October

  2012. The Agreement and service components relating to Noosa Shire Council beaches transferred to Noosa Council as
  legislated under Local Government (De-amalgamation Implementation) Regulation 2013.
3 Commencing first Monday in May each year.