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ANNUAL PERFORMANCE REPORT INCLUDING Q4 OPERATIONAL PLAN 2023-24 PROGRESS REPORT · Attachment 1 - Annual Progress Report to 30 June 2024, incorporating the Q4 progress Report (1 April to 30 June 2024)
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ATTACHMENT 1 Noosa Council 2023 - 24 Operational Plan Annual Progress Report to 30 June 2024, incorporating the Q4 progress Report (1 April to 30 June 2024)
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How are we tracking?
The Operational Plan contains 149 initiatives/projects aligned to the Themes of the Noosa Council Corporate Plan 2023-28. An initiative may relate to broader and long-term
efforts aimed at achieving a specific goal or vision (in this case the initiative may be staged greater than a year) or a specific project with defined objectives and deliverables.
The majority of initiatives are either ‘complete’ at 43% or ‘on track’ at 26% with 17.5% experiencing a ‘minor disruption’ and 13.5% a ‘major disruption’.
Status of Initiatives by Theme
Status Environment Liveability Prosperity Future Excellence Total
Complete - 20 18 10 6 10 64
(All agreed delivery milestones achieved
complete)
On Track 7 9 8 11 4 39
(Cost, scope, and timeframes are on target)
Minor Disruption 3 7 2 6 8 26
(Minor changes to scope of project, cost overrun
of less than 10%, minor delays of less than 30
days)
Major Disruption 2 7 1 5 5 20
(Delays greater than 30 days, significant change
in scope, cost overrun of more than 10%)
Total
32 41 21 28 27 149
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Q4 Status of All Initiatives
160
149
140
120
No. of Initiatives
100
80
64
60
39
40 41
32 26
20 18 28 27 20
20 9 10 21 11 10
7 7 7 8 6 6 5 8 5
3 2 2 1 4
0
Environment Liveability Prosperity Future Excellence Total
Themes
Complete On Track Minor Disruption Major Disruption Total
Status Summary
• 64 Initiatives Completed (43%)
• 39 Initiatives On Track (26 %)
Of the 39 initiatives on track 33 were not completed, continue to progress, and were relisted in the new 24/25 Operational Plan while 6 were absorbed into ongoing
service delivery past 30/6/24.
Reasons include - the scope of the initiative with delivery staged across more than one year, not planned to commence until later in the year or the timeline for the
initiative was rescheduled/extended.
• 26 Initiatives Minor Disruption (17.5%)
Of the 26 initiatives commenced 24 experienced a ‘minor disruption’ and were not completed as planned, 22 were relisted in the new 24/25 Operational Plan, 2 were
absorbed into ongoing service delivery past 30/6/24, and 2 (i.e. 5.2.5 and 5.7.2) are to be added to the 24/25 Operational Plan for future reporting.
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Reasons include - the initiative was impacted by an unplanned event which affected the timeline, was staged across more than one year, had dependencies that
impacted progress, resourcing constraints including vacancies in key positions, the need for higher levels of community consultation than was planned for (e.g. the
Noosa River Management Plan, Noosa Plan amendments), competing priorities and changes in council’s direction.
The majority are within the Livability, Future and Excellence Themes, examples include transport (e.g. Cycling and Walking Implementation Plan, parking
management and traffic management technology trial), asset management (Strategic Asset Management Plan), strategy and policy development (e.g. Community
Plan, Destination Management Plan, Community Grants Policy, Cemetries Plan).
• 20 Initiatives Major Disruption (13.5%)
Of the 20 initiatives experiencing a ‘major disruption’ 11 have commenced and were completed as planned, 9 were not commenced, 19 were relisted in the new 24/25
Operational Plan, and 1 (I.e. 5.7.1) is to be newly added to the 24/25 Operational Plan for future reporting.
Reasons include - the initiative was impacted by the scope of the initiative with delivery staged beyond one year, an unforeseen matter which seriously impacted the
timeline, insufficient resources were available to progress the initiative as planned, environmental factors, technical difficulties, dependencies that impacted progress,
competing priorities and changes in council’s direction.
Like those initiatives which experienced a minor disruption, the majority are within the Livability, Future and Excellence Themes and relate to more complex issues
particularly in the development of new council strategies or policies examples include transport, parking management, accessible facilities, strategy development (e.g.
Emissions Offset Strategy, Community Strategy/Plan), community satisfaction (e.g. community satisfaction survey), development of major plans (e.g. Boreen Point
Campground, Capability Plan, Workforce Plan, Advocacy Plan) and asset management (e.g. Implementation of the Asset Management Framework).
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Environment Theme – Q4 Initiatives Progress
Highlights
1. Development Assessment- Over the past 12 months more than 650 lodged applications have been assessed and 599 decided applications align with the strategic intent of
the Noosa Plan.
2. Over 4,000 new images and documents have been added to the Heritage Noosa portal.
3. Wrap up of the Yurol Ringtail Forests Conservation Project with the presentation of a report to the June council meeting.
4. Expansion of the Community Bushland Care Program.
Q4 Status of Initiatives
Total 32
Major Disruption 2
Complete
Status
Minor Disruption 3 On Track
Minor Disruption
On Track 7
Major Disruption
Complete 20 Total
0 5 10 15 20 25 30 35
No. of Initiatives
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Complete Initiatives
OP Service/Mgr Date
Ref Initiative Responsible Delivered Comments
1.1.1 Deliver a Modern Water Quality Monitoring Program for the Environmental 30/06/2024 Water monitoring for Noosa River completed. Collaborative trial in place Q3-Q4
Noosa and Mary River Sub-catchments including prepare Services FY25 with SCC for Mary River sub-catchment reporting.
the Mary River sub-catchment report card, complete annual
reporting to identify sub catchment water quality grades,
support and monitor outcomes of the Keep it in Kin Kin
project in conjunction with Noosa & District Landcare.
1.1.3 Enhanced management of bio basins in formal asset Asset Manager 30/06/2024 Maintenance undertaken on prioritised bio-basins.
management systems incl. asset management and &
renewal. Environmental
Services
1.2.1 Continue to deliver the Noosa Bushland Reserve Strategic Environmental 30/06/2024 Program successfully delivered.
Fire Management Plan 2021 and deliver planned burns and Services
mechanical fuel reduction where conditions allow.
1.2.2 Continue to deliver a Community Bushcare Program for the Environmental 30/06/2024 Program successfully delivered and expanded with an additional two groups joining
active volunteers across the bushland care groups and Services the program. Current program has 21 groups with over 250 active volunteers that
improve reporting and monitoring of bushland care contributed over $200K in-kind labour hours. Professional support from Council is
activities including review of the Community Bushland Care currently 2.0FTE with additional contractor support to ensure all groups have
Guideline. engagement from Council on all projects. Council support includes co-development
of annual work plans.
1.2.3 Continuation and expansion of the Private Conservation Environmental 30/06/2024 Program successfully delivered
Partnerships Program which supports private landholders Services Expansion of the program included 23 new Land for Wildlife properties and 1 new
to achieve improved conservation including updating all Voluntary Conservation Agreement. Council is also in the process of formalising 1
agreements to align with the newly endorsed Private new Nature Refuge.
Land Conservation Partnerships Guideline.
1.2.4 Continue to deliver the Environmental Grants Program to Environmental 30/06/2024 Grants program successfully delivered with 2 environmental grants totalling
support community projects and programs. Services $113,292.50 and 4 Climate Change and Resilience Grants totalling $50,000. Prior to
the application window, Council conducted a community grants information session
that included information on both streams of environmental grants.
1.2.5 Provide ongoing support to the Noosa Biosphere Reserve Environmental 30/06/2024 Support for NBRF continues from Council with expanded networking and
Foundation and help advance collaborative opportunities Services collaboration with Council projects. Strategic Plan for NBRF successfully
with Council and the wider community. undertaken.
1.3.3 Implement the Noosa Heads Main Beach Shoreline Infrastructure 30/06/2024 Dredging and renourishment works for the SEMP project were completed June
Erosion Management Plan (SEMP). Planning 2024. Some additional channel formation is also completed, and an asset renewal
Design & program will be required to maintain the shoreline following works completion.
Delivery
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1.3.4 Finalise the Eastern Beaches Foreshore Management Environmental 30/6/24 Plan complete and endorsed by Council.
Plan. Services
1.4.1 Complete Stage 4 of Local Heritage Register Review Heritage 30/06/2024 Findings and research from project completed and consolidated in preparation for
including preparing for recommended planning scheme Coordinator final stage of project to provide recommendations to Strategic Planning team to
amendments. progress as planning scheme amendments.
1.4.2 Prepare Conservation Management Plans for at least two Heritage 30/06/2024 Conservation Management Plans for three sites (Cooroy Cemetery, Tewantin
Council-controlled, heritage properties. Coordinator Cemetery and Pomona Cemetery).
1.4.3 Document the iconic story of surfing in Noosa to capture Heritage 30/06/2024 Images and oral histories gathered through the project added to Heritage Noosa.
this unique aspect of Noosa’s heritage and lifestyle. Coordinator Continuing to document this story and make available via Heritage Noosa will be
ongoing as part of heritage activities.
1.4.4 Complete Stage 4 of Heritage Noosa with a focus on Heritage 30/06/2024 Approximately 4,000 additional images, oral histories, and documents added to the
making donated materials publicly accessible Coordinator site.
1.5.1 Support the transition arrangements for the Yurol Ringtail Environmental 30/06/2024 Final report submitted. Awaiting gazettal.
State Forest land for conservation to expand the area Services
protected for conservation in Noosa Shire.
1.5.3 Continue the management, maintenance and monitoring of Environmental 30/06/2024 Successfully delivered for FY24 and ongoing for FY25.
bushland reserve areas. Services Included operational management of the highest priority Bushland Reserves to
improve ecosystem function. All vehicle and access trails remained open for
community use.
1.7.2 Manage flying fox impacts on the community in accordance Environmental 30/06/2024 Program successfully delivered through regular scheduled monitoring of permanent
with the Noosa Council Statement of Management Intent Services roosts. Increases in population at Waratah Reserve and Wallace Park were
(SoMI) and through community education. managed in accordance with the SoMI through community engagement, increased
monitoring and impact assessments for adjacent properties.
1.7.3 Continue providing records of flora and fauna records to Environmental 30/06/2024 Continued as part of standard functions.
WildNet and updating internal mapping/databases to Services
include current data.
1.7.4 Complete Fine Scale Regional Ecosystem Mapping Environmental 30/06/2024 RE Information has been submitted to Herbarium, but due to resourcing the
across the Noosa Shire in collaboration with the Services Herbarium will not be in a position to assess the data for 6-12months. The Noosa
Queensland Herbarium to improve the accuracy of local Council aspect of this project is now complete.
and state vegetation mapping datasets.
1.8.3 Continue to implement best practice Development Development 30/06/2024 Continue to utilise relevant experts where required - ensuring cost effective supply
Assessment services that deliver the strategic outcomes of Assessment of these services. Continuing to review the processes undertaken within the
the Noosa Plan 2020. Development Assessment team, making changes where required.
1.8.5 Develop employee competencies through targeted training Civil 30/06/2024 The environmental operational works matrix has been updated and is being
to increase environmental awareness in operational works Operations & incorporated into the Maintenance Plan.
in roads and vegetation management. Assets
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On Track Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
1.1.2 Monitor, investigate and make progress towards Environmental Education material complete for seagrass project. Prioritisation tool for riparian projects
ongoing restoration efforts of aquatic habitats such as Services identified. Continued support to NICA for ongoing monitoring of the Oyster Reef project
wetlands, seagrass and oyster reefs, and improve riparian - next status report due EOFY. This program will effectively become the implementation of the
vegetation and foreshore management. Noosa River Catchment Management Plan. We were anticipating that it would move through
the July Council meeting as planned. However, as there is a potential delay it has been
difficult to plan for. There is a budget item for NRCMP projects that will include the above
initiatives.
Note-Ongoing and part of BAU
1.2.7 Continue the delivery of the Shire wide biosecurity Environmental Note-previously experienced a minor disruption, now on track for delivery in FY25
program for pest animal and plant species including Services Note-the review of the Biosecurity Plan is relisted in the new 24/25 Operational Plan
review and update of the Biosecurity Plan as required.
1.3.1 Identify high-risk erosion prone areas of the CHAP and Infrastructure Works progressing with investigations into the Eastern Beaches coastal creeks budgeted
scope a forward works plan. Planning within 2023/24 and continuing into 2024/2024, informing future works requirements.
Design & Note-relisted in the new 24/25 Operational Plan
Delivery
1.3.2 Develop the Noosaville Infrastructure Foreshore Infrastructure The community has been engaged on the 80% masterplan document during Q4 of
Management Plan. Planning 2023/24, and Council are working through a variety of feedback with the expectation of an
Design & additional community engagement round being required before progressing to 100%.
Delivery Note-relisted in the new 24/25 Operational Plan
1.7.1 Initiate implementation of the Noosa Threatened Fauna Environmental Commenced Sea Turtle Conservation Plan and Koala Conservation Plan for delivery Q2
Roadmap including develop 2 action plans per year for Services FY25. Completed baseline abundance and distribution for the Great Glider, Mary River
priority threatened species identified in the Noosa Cod and Mary River Turtle (upcoming Conservation Plans for FY25).
Threatened Fauna Roadmap. Note-relisted in the new 24/25 Operational Plan
1.8.2 Complete the review of the Noosa Design Principles and Strategy & Graphics being prepared to support final draft document for publishing.
promote and increase awareness with key stakeholders. Sustainability Note-relisted in the new 24/25 Operational Plan
1.8.4 Ensure all Council capital, civil and maintenance works Infra Serv/ Maintenance conducted as per Civil Operational Maintenance Plan. Design works are
are planned, delivered, and maintained in accordance Env Serv/ assessed against Noosa Design Principles and certified to comply with technical
with the Noosa Design Principles, legislative requirements Procurement/ standards. Construction works are implemented to meet design intent and in terms of
and best environmental practice including minimise Strategy/ approved quality and environmental standards. Monitoring for compliance are undertaken
impacts on environmental values and incorporate Regulatory internally and externally by experienced officers and professionals. This scope continues
fauna/flora sensitive designs into project planning and as part of business-as-usual operations for the Infrastructure Department.
delivery where practical. Note-relisted in the new 24/25 Operational Plan
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Disrupted Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
1.2.6 Continue to convene Environment and Sustainability Environmental Awaiting the confirmation of a new council to endorse the framework for the project.
Roundtables to provide a mechanism for local community Services Note-as previously reported.
groups, government stakeholders and experts to have input Note-ongoing and part of BAU as part of our ongoing stakeholder relationship
into the development of council projects, program and management
policy.
1.3.5 Implement the Encroachments Policy and Operational Environmental Program mostly set up with minor delay due to staff turnover.
Procedure including the development of a community Services Note-relisted in the new 24/25 Operational Plan
awareness and education plan.
1.5.2 Review and update the Conservation Land Plan. Environmental Work commenced - to be delivered Q3 FY25.
Services Note-relisted in the new 24/25 Operational Plan
1.6 Finalise and initiate implementation of the Noosa River Environmental Project deferred pending council decision.
Catchment Management Plan. Services Note-as previously reported
Note-relisted in the new 24/25 Operational Plan
1.8.1 Continue to update and maintain the Noosa Plan 2020 Strategy & Public consultation undertaken for Noosa Plan 2020 Amendment 2. Next step is to
through various amendments to incorporate and respond to Sustainability respond to submissions and report back to council for endorsement prior to submission
new, revised, or updated Council strategies, policies and for State Government Ministerial sign off.
requirements. Note-relisted in the new 24/25 Operational Plan
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Liveability Theme – Q4 Initiatives Progress
Highlights
1. Property- Review of Tenure underway proposed completion 2024-25 Review of the public swimming pool program underway to be taken and presented to ET for
endorsement 17/07/2024
2. Completed Round 21 of Community Grants program which awarded $131,932.18 in grant funds to community organisations for projects, equipment, infrastructure and
events.
3. The new Tea Tree room at Noosa Seniors has been completed which has extended programming options for clients and provided a space for hire.
4. The long-awaited amenities upgrade at Noosaville Library has been completed providing modern, inclusive facilities.
Q4 Status of Initiatives - Liveability Theme
Total 41
Major Disruption 7
Complete
Status
Minor Disruption 7 On Track
Minor Disruption
On Track 9
Major Disruption
Total
Complete 18
0 5 10 15 20 25 30 35 40 45
No. of Initiatives
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Complete Initiatives
OP Initiative Service/Mgr Date Comments
Ref Responsible Delivered
2.1.2 Continue to implement the Short Stay Letting Local Law to Development 30/06/2024 On-going implementation of the short stay local law, the team resources are now at
manage the impacts of short-term letting including Assessment capacity with the appointment of a coordinator and additional assessment and
increased resources towards compliance. compliance officer. Initial stages of operational review is also underway.
2.1.3 Support local not-for-profit organisations to undertake Community 30/06/2024
projects targeted at improving access to accommodation, Connection
shelter and housing options for vulnerable people.
2.3.1 Deliver range of arts and cultural programs which meet the Arts & Culture 30/06/2024 Arts and Cultural projects have been presented throughout the year through Noosa
aims and objectives of the Cultural Plan. Regional Gallery, Library Services, The J and Cultural Development services. The
Cultural Plan 2019-2023 has been completed with over 92% of actions complete or
underway. A report has been prepared for Council.
2.3.2 Commence review of Council’s approach to arts and Arts & Culture 30/06/2024 The Draft Public Art Policy has been completed and internal feedback completed. The
culture in open public spaces. Policy is currently being refined for presentation and adoption.
2.3.3 Deliver Floating Land 23. Arts & Culture 30/07/2023 37 days (24 June to 30 July), 33 artists, 21 projects (12 site-responsive artworks + 5
community projects + 4 exhibitions), 15 workshops and public programs, 161,189
public encounters with artworks, 92-page Biennale Catalogue.
2.3.4 Promote the outcomes of the RADF funded projects. Arts & Culture 30/06/2024 The RADF Program has been successfully administered throughout the year with a
diverse range of arts and cultural projects funded. Ongoing funding for 2024-2026 has
been confirmed by Arts Queensland. A review of the funding round scheduling and
format has been completed with changes implemented in the 2024/25 year.
2.4.4 Scope upgrade of Noosa Heads Bus interchange as an Transport and 30/06/2024 The options analysis phase has been completed and closed out with consultant and
iconic arrival point to Noosa Heads. Traffic TMR representatives (funding body). Development of the Movement and Open Space
Planning - Master Plan for Noosa Heads will be subject to budget inclusion in future years, post
Infrastructure the Northern Sunshine Coast Public Transport Strategy.
Planning
2.4.6 Continue to support the planning and delivery of the Env Services 30/06/2024 Maintenance program successfully completed. Planning support delivered for
maintenance programs for the Noosa Trails network (also Env significant trail 5 upgrade and ongoing planning for trail extension to Boreen Point.
relates to 2.2.2) Operations
Team/
Env Planning
(Land)
2.5.1 Deliver services and activities across Council facilities Arts & Culture 30/06/2024 The J, Noosa Regional Gallery and branch libraries have maintained or increased
which meet the contemporary interests and needs of /Community their visitation throughout the reporting period.
residents including increasing use by existing non or low- Connection
user groups /Sports &
Active
Lifestyles
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2.5.3 Complete the feasibility study of the potential Re Gen Sports & 30/06/2024 Feasibility report has been completed, but further progression on next steps of this
Physical and Wellbeing Hub. Active proposed project is on hold whilst priority NLC Needs Assessment project is
Lifestyles undertaken, as it will inform any future decisions on this project.
2.5.5 Complete the non-powered water sports feasibility project. Sports & 1/09/2023 Creation of high-level concept plan for NPWS precinct completed that will contribute
Active to the future foreshore infrastructure Master Plan, along with the formation of a
Lifestyles precinct network group.1/09/2023
2.5.6 Complete construction and commence operation of Sports & 1/09/2023 Completed 1/9/23 with the opening and activation of the hiring of the Olive Donaldson
McKinnon Drive facility. Active Pavilion to house a multitude of sports activities at the site, with general community
Lifestyles hire also available.
2.6.2 Implement a 12-month program of volunteer workshops to Community 30/06/2024 A wide variety of free and low-cost workshops offered to our community from mental
increase capacity and sustainability of community Connection health first aid courses through to strategic planning workshops
organisations and activities.
2.6.4 Support community led programs, events and activities Arts & Culture 30/06/2024 Cultural Development Services and Communications Connections, through the RADF
through advice, funding and partnering. /Community Program and Community Grants Program, have supported numerous initiatives and
Connection projects throughout the year. Cultural and Community Development Officers have
/Sports & provided support to the community, arts and cultural sector through the Grow Your
Active Arts initiative and a 12-month calendar of volunteer initiatives.
Lifestyles
2.8.1 Deliver range of programs and activities which enhance Arts & Culture 30/06/2024 Through Cultural Development and gallery programs, Council has presented and
health, wellbeing and safety of the Noosa community. Comm supported a range of programs for the arts and cultural sector. During the year library
Connect services and facilities have provided access and education to our community from
/Sports & pre-primary to seniors. Community Connections have also successfully delivered the
Active Living Well program along with a number of age care workshops at Noosa Seniors.
Lifestyles
/Local Laws &
Env Health
2.8.2 Deliver the Living Well Noosa program. Community 30/06/2024 Successfully delivered the Living Well program across a broad range of
Connection demographics.
Manager
2.8.4 Prepare Noosa Community Support for transition to new Community 30/06/2024 Noosa Seniors is constantly looking at ways to be viable in the future. The Tea Tree
funding model and quality standards to ensure ongoing Connection room upgrade has been a success with a number of workshops hosted bringing in
viability. Manager more seniors to the centre.
2.8.5 Review the public swimming pools monitoring program Local Laws & 30/06/2024 A review of the program has been undertaken together with the legislative instruments
which includes privately owned, publicly accessible pools in Environmental which support it. Since amendments were made to the Local Law to enable the
resorts etc. Health program, several statewide developments in the management of recreational water
Manager have occurred and the program has not been progressed into an operational program.
Recommendations to be tabled at the ET meeting on 24 July.
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On Track Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
2.1.1 Continue to implement key actions of the Noosa Strategy and Housing Stakeholder meeting to inform on proposed planning scheme amendment
Housing Strategy including: Continue to work with the Sustainability related to affordable housing outcomes undertaken; Housing ID engaged for monitoring;
Housing Stakeholder Reference Group on implementation continued engagement with state on development of sites in Tewantin and across
and community education; Develop a Housing Monitoring Noosa; Council endorsement of 62 Lake Macdonald Drive to progress the remediation
program; Implement a Community Education program; and subdivision of the site and sale of lot 1 to a community housing provider; proposed
Partner with State Housing Department to advance the planning scheme amendments on housing affordability outcomes publicly notified for 6
planning and development of affordable housing in weeks.
conjunction with social housing in central Tewantin; Note-relisted in the new 24/25 Operational Plan
Continue site investigation at Lake Macdonald Drive
Cooroy for housing outcomes; and Continue to advocate
for a Legislative pathway for social and affordable housing
through planning instruments (inclusionary zoning).
2.2.1 Develop a Noosa Botanic Gardens Master Plan. Civil Operations Work on the Noosa Botanic Gardens Master Plan has progressed and will be finalised
& Asset in the 2024/25 financial year.
Management Note-relisted in the new 24/25 Operational Plan
2.2.2 Complete the Noosa Biosphere Trails Implementation Plan Infrastructure The Implementation Plan is complete. The operational plan is on hold until all grant
and Operational Maintenance Plan. Planning Design funded works are completed as priority.
and Delivery Note-relisted in the new 24/25 Operational Plan
2.2.3 Deliver the pathway renewal program across Council. Infrastructure Minor delays have resulted in not all pathways identified for renewal being completed in
Planning Design 23/24. Limited availability of competent contractors have resulted in lesser experienced
and Delivery contractors requiring substantial guidance, supervision and additional time to complete
works. Remaining pathways will be completed in 24/25.
Note-relisted in the new 24/25 Operational Plan
2.4.7 Continuation of the Go Noosa program including free Project Manager The Go Noosa program (including free weekend bus program) is ongoing.
weekend bus program. Transport Note-relisted in the new 24/25 Operational Plan
2.5.2 Continue implementation of Master Plans for Cooroy and Sports & Active Implementation across both sites is ongoing with projects listed in 10 year CW pipeline.
Noosa District Sports Complexes. Lifestyles Cooroy Gymnastics clubhouse expansion is in funding stages, as is field lighting in
24/25 CWP.
Note-relisted in the new 24/25 Operational Plan
2.5.7 Scope Community Halls DDA compliance and asset Buildings and DDA access and amenities assessment has been completed on the following locations.
management condition assessments to ensure quality, Facilities Pomona Community House, Pomona Memorial School of Arts, Kin Kin Memorial School
accessible and fit for purpose community facilities. Coordinator and of Arts and Cooran Memorial School of Arts. Three halls remain to be completed and
Property will be scheduled in 24/25.
Note-relisted in the new 24/25 Operational Plan
2.7.2 Complete needs assessment and forward plans for Noosa Sports & Active NLC Needs assessment project is nearing completion, and NAC Needs Assessment
Leisure Centre and Noosa Aquatic Centre. Lifestyles and Master Plan process is well underway with consultant.
Note-relisted in the new 24/25 Operational Plan
Page 14
2.8.3 Facilitate improved access to mental health services for Community Advocacy, partnerships and funding opportunities being applied for. Living Well is now
young people. Connection catering for our youth. Successful delivery of our first ever youth festival in Pomona.
Note-incorporated in Living Well Noosa program which is relisted in the 24/25
Operational Plan
Disrupted Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
2.4.1 Scope the review of the Noosa Transport Strategy Transport & A review of the existing Transport Strategy is underway in the form of a Transport
including higher emphasis on movement and connectivity. Traffic Delivery Plan and a Sustainable Transport Coordinator has been appointed for
Coordinator commencement in the new financial year.
Note-relisted in the new 24/25 Operational Plan
2.4.2 Scope the Noosa Parking Management Plan. Transport & An ITQ has been to market for the preparation of a Parking Management Plan which
Traffic will be assessed in the new financial year and a Sustainable Transport Coordinator has
Coordinator been appointed for commencement in the new financial year.
Note-relisted in the new 24/25 Operational Plan
2.4.3 Commence a Northern Sunshine Coast Public Transport Transport and TMR have awarded a consultancy contract to undertake the development of the
Strategy including investigations of Cooroy and Noosa Traffic Planning Northern Sunshine Coast Public Transport Strategy and appointed the Project Steering
Shire Business Centres Transits Hubs. -Infrastructure Committee. The finalisation of the terms of reference is ongoing.
Planning Note-relisted in the new 24/25 Operational Plan
2.4.5 Accelerate delivery of the Cycling and Walking Transport and A detailed application to the SEQ Liveability Fund as been submitted for the Peregian
Implementation Plan. Traffic Planning Beach Coastal Cycle Street & Pathway Stage 1 and Wayfinding Signage and Minor
-Infrastructure Pathways with announcement of outcomes expected in the new financial year. Delivery
Planning of pathways within the C&W Program continue to be scheduled in the 10-year capital
works program according to priority and available funding.
Note-relisted in the new 24/25 Operational Plan
2.4.8 Undertake Noosa Woods Jetty investigations. Infrastructure This project is on hold until a project manager can be assigned and commencement of
Planning Design the sustainable Transport and Traffic Coordinator.
and Delivery Note-relisted in the new 24/25 Operational Plan
2.5.4 Complete new Noosa Libraries Business Plan. Libraries The new Noosa Library Business Plan is currently under development. Minor
Coordinator disruptions due to other pressing priorities.
Note-relisted in the new 24/25 Operational Plan
2.5.8 Deliver an Accessible Adult Change Facility under the Infrastructure A new initiative to fund the planning and design of an accessible adult changing facility
Changing Place program on the Noosaville Foreshore. Planning Design is scheduled for commencement in the 24/25 financial year, with delivery over the two
and Delivery following years.
Note-relisted in the new 24/25 Operational Plan
2.5.9 Commence a review of community purpose land and the Property 30/6/2024 - Workshop scheduled with Councillors 8/7/24. Policy expected to be
Infrastructure Tenure Policy. finalised in last quarter of 2024.
Note-relisted in the new 24/25 Operational Plan
Page 15
2.6.1 Review the Community Grants program and policy. Community Grants review will align with the Community Purpose Land and Infrastructure Tenure
Connection Policy. Community Tenure Policy expected to be workshopped with councillors in May.
The outcome of the Community Grants Program and Policy could vary depending on
the feedback received during the review of the Tenure Policy.
Note-relisted in the new 24/25 Operational Plan
2.6.3 Undertake the preparatory phase for proposed new Community Resourcing was not available to undertake this work. Proposal made to the 24/25
Community Strategy. Connection Budget.
Note-undertaking the preparatory phase for a proposed new community strategy is
relisted in the new 24/25 Operational Plan
2.7.1 Progress Asset Management Planning for Council’s Community Audit of existing community services asset management components complete.
community services buildings and community Services Identified need for better quality, relevant condition assessments which can reliably
infrastructure. Director inform asset management for individual facilities. The condition assessments are
underway.
Note-relisted in the new 24/25 Operational Plan
2.7.3 Complete the Noosa Cemeteries Plan. Transport Data has been finalised and will be presented to Council in the August 24 round of
Project meetings.
Note-considered to be part of the initiative to develop the Noosa Parking Management
Plan which is an initiative in the new 24/25 Operational Plan.
2.7.4 Undertake the Noosa Heads precinct traffic management Transport Data has been finalised and will be presented to Council in the August 24 round of
technology trial. Project meetings.
Note-considered to be part of the initiative to develop the Noosa Parking Management
Plan which is an initiative in the new 24/25 Operational Plan.
2.7.5 Investigate a new revenue system which ensures visitors Transport An ITQ has been to the market for the preparation of a Parking Management Plan
contribute to the provision and maintenance of transport Project which will be assessed in the new financial year and will include investigation into a new
facilities and services they utilise. revenue system.
Note-relisted in the new 24/25 Operational Plan
Page 16
Prosperity Theme – Q4 Initiatives Progress
Highlights
1. Small Business Friendly Program Charter aimed at enhancing the operating environment for small businesses endorsed by Council, the Qld. Small Business Commissioner
and the Minister for Employment and Small Business.
2. Partnered with Sunshine Coast Council to support the FWD Climate Tech Forum at the J.
3. Finalised the Employment Land Review.
4. Stage 2 of the Peregian Digital Hub has been completed and is now fully operational.
Q4 Status of initiatives - Prosperity Theme
Total 21
Major Disruption 1
Complete
Status
Minor Disruption 2 On Track
Minor Disruption
On Track 8
Major Disruption
Total
Complete 10
0 5 10 15 20 25
No. of Initiatives
Page 17
Complete Initiatives
OP Initiative Service/Mgr Date Comments
Ref Responsible Delivered
3.1.3 Implement Priority economic development and business Economic 30/06/2024 8 x ECDEV Grants supported during FY an increase of 62% on previous year.
support initiatives including Economic Development Grants Development
program; Business support programs incl. Boost; Business
Support Panel; and Continue to collaborate with the
Business Round Table.
3.1.4 Complete Shire wide Employment Land Review. Strategy & 30/6/24 Final report received 10/01/2024. Structure planning being undertaken on Urban
Sustainability Footprint extension at Cooroy for employment lands.
3.2.1 Scope a Noosa Future Skills Plan to identify current and Economic 30/6/24 Scope finalised, due to internal team restructure, project was later in commencement
future skill needs for priority Noosa businesses. Development but on track for final delivery in FY 24/25.
3.3 Scope the preparation of a Food and Agribusiness Industry Economic 30/6/24 Scope finalised and Draft Plan completed and under final review.
Development Plan. Development
/Strategy &
Sustainability
3.5.1 Complete the next stage of the Peregian Digital Hub and Peregian 30/06/2024 Stage 2 of the Peregian Digital Hub has been completed and is now fully operational.
continue to invest Digital Hub/ The new facilities have contributed to a major growth in memberships and revenue.
in the ongoing development of Noosa's position as a Economic Industry development work is ongoing, to build Noosa's profile as an attractive
technology and innovation hub incl. Work with Industry Development location for building tech startups and working in the digital sector.
Partner to generate and secure Business/Industry Leads, /Strategy &
Develop a joint Innovation Precinct investment prospectus. Sustainability
3.6.1 Complete stage 3 of the Regional Art Gallery Feasibility Arts & Culture 30/06/2024 Pre-Feasibility study 2 has been completed and tabled. Knight Frank Australia has
Project including Business Plan. been engaged to complete the Business Plan, on track to be completed by November
2024.
3.6.2 Support the professional development of local arts workers Arts & Culture 30/06/2024 Completed through Cultural Development Programs (Grow Your Arts, RADF), Gallery
to increase their ability to participate in the creative exhibition and public programs and professional development programs through the
economy. Digital Hub.
3.7.1 Finalise the development of the new Waste Management Waste & Oct-23 Completed document is called "From Waste to Resource: Waste Plan 2023-2028",
Strategy. Resource endorsed by Council in October 2023.
Recovery
3.7.6 Investigate further options to increase waste diversion from Waste & 30/06/2024 Reverse Vending Machine (RVM) trial is now complete, as well as the purchase of
landfill. Resource RVM for the Eumundi Road Landfill.
Recovery
3.8 Finalise the Industry and Employment Activation Plan Economic 30/06/2024 Industry and Employment Land Activation Plan and grant acquittal completed.
(IAEP) incl. work with state and federal governments to plan Development
and implement priority initiatives and seek further grant
funding to enable successful project progression.
Page 18
On Track Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
3.1.1 Develop and Implement Noosa Economic Development Economic Priority projects at varying stages of advancement and ongoing.
Smart Biosphere Strategy (NEDS) Action Plan and identify Development Future Skills Learning Hub Business Case ITQ has gone to market.
and advance priority projects aligned to NEDS to be Council Events Strategy ITQ has gone to market.
implemented. (also relates to 4.7.5) Note-relisted in the new 24/25 Operational Plan
3.1.2 Finalise Green Economy Industry Development Plan Economic Final draft completed and under final review by the Director and approval prior to
Development presentation to Council for approval.
Note- relisted in the new 24/25 Operational Plan
3.2.1 Scope a Noosa Future Skills Plan to identify current and Economic Due to internal team restructure, project was later in commencement but on track for
future skill needs Development delivery in FY 24/25.
for priority Noosa businesses. Note-relisted in the new 24/25 Operational Plan
3.2.2 Work with key stakeholders to identify effective pathways to Economic Due to internal team restructure, project was later in commencement but on track for
future skills for Noosa students and active learners and Development delivery in FY 24/25.
establish education business partnerships. Note-relisted in the new 24/25 Operational Plan
3.3 Scope the preparation of a Food and Agribusiness Industry Economic Draft Plan completed and under final review.
Development Plan. Development / Note-relisted in the new 24/25 Operational Plan
Strategy &
Sustainability
3.7.2 Implement best practice waste management practices Waste & Implementation of best practice waste management practices are ongoing as part as
and continuous improvement across all waste functions Resource business as usual in the Waste department.
and assets. Recovery Note-relisted in the new 24/25 Operational Plan
3.7.3 Continue to pursue interventions to reduce contamination Waste & Pursuit of interventions to reduce contamination in household waste recycling bins is an
in household waste recycling bins. Resource ongoing as part of business as usual in the Waste department.
Recovery Note-relisted in the new 24/25 Operational Plan
3.7.4 Undertake feasibility studies and development plans for Waste & Compost facility feasibility study is now complete - A review of funding and procurement
new waste infrastructure projects including anaerobic Resource options are progressing. Solar feasibility/ROI study also complete, with further
digestion, composting, biochar and solar and utilisation of Recovery investigations required.
landfill gas. Note-relisted in the new 24/25 Operational Plan
3.7.5 Develop Noosa Landfill and Resource Recovery Facility Waste & Stage 1 of the Noosa Landfill and Resource Recovery Facility Master Plan is complete
Master Plan. Resource and going to Council for endorsement in the first quarter of the new financial year.
Recovery Note-relisted in the new 24/25 Operational Plan
3.7.7 Review and agree KPIs with Waste’s main contractor for Waste & Review is still in progress with intent to formalise via a deed of variation in the new
continuous improvement to the contract. Resource financial year.
Recovery Note-Ongoing and part of BAU
Page 19
Disrupted Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
3.1.5 Advance the Sustainable Procurement Policy and establish Procurement Sustainable Procurement has been included in Council's Procurement Policy endorsed by
practices for Council's procurement of services and Council on 28 June 2024. Workshops to be held with Council to further develop the
products. operational application of the policy, in Q1/Q2 24/25.
Note-relisted in the new 24/25 Operational Plan
3.4 Scope and prepare a pre-feasibility for a Food and Agri Economic Initially this action was being led by Strategic Planning, however because of insufficient
Business HUB. Development capacity it was transferred to ECDEV. The initiative was included in the Industry and
Manager/ Employment Activation Plan which is delayed because of a dispute with the consultant
Strategy & (through NC Procurement). Initiative to be scoped in FY24/25.
Sustainability Note-relisted in the new 24/25 Operational Plan
3.5.2 Complete amendments to Noosa Plan to support and Strategy & Proposed amendments currently on public notification until 14 July 2024.
enable the Innovation precinct at the Shire Business Centre Sustainability Note-relisted in the new 24/25 Operational Plan
to develop.
Page 20
Future Theme – Q3 Initiatives Progress
Highlights
1. Significant Deep Dive Analysis of Community Feedback overlayed on Destination Management Action Plan.
2. First destination in Australia to achieve Silver Destination Eco-Accreditation.
3. Second stage of consultation undertaken for the Pomona Place pilot project.
4. Success in obtaining funding grants for the delivery of flood resilience projects.
Q4 Status of Initiatives - Future Theme
Total 28
Major Disruption 5
Complete
Status
Minor Disruption 6 On Track
Minor Disruption
On Track 11
Major Disruption
Complete 6 Total
0 5 10 15 20 25 30
No. of Initiatives
Page 21
Complete Initiatives
OP Initiative Service/Mgr Date Comments
Ref Responsible Delivered
4.4.2 Contribute to the review of the SEQ Regional Plan, Strategy & 30/06/2024 Submission and input to SEQRP review complete.
including the provision of data and Council submission Enviro Director
into the public consultation process. / Strategy &
Sustainability
4.6.1 Develop a staged Plan for the Brisbane Olympics and CEO / 30/06/2024 Draft staged plan developed.
Paralympics 2032. Community
Services
Director
4.6.2 Develop and maintain relationships with key Brisbane CEO / 30/06/2024 Involvement with key local and state stakeholders ongoing at both officer and
2032 stakeholders. Community leadership levels.
Services
Director
4.7.4 Scope the development of a Food and Agribusiness Economic 30/06/2024 Completed Plan informs ongoing partnership and collaboration with Food and
Industry Development Plan which supports landholders Development Agribusiness Network (FAN).
on regenerative agriculture methods and sustainable food
production.
4.7.5 Finalise the Green Economy Industry Development Plan Economic 30/06/2024 Completed Plan informs ongoing activities including the Brownee Sustainability Pilot
and initiate implementation. (also relates to 3.1.1) Development with 20 x Green Businesses.
4.8.2 Advance Phase 2 of the Urban Greening Strategic Action Strategy and 30/06/2024 Significant progress has been made in Phase 2 over FY24, including completion of four
Plan, including further investigations into heat risk Sustainability/ analyses/reports, however, full implementation of Phase 2 (including Urban Greening
reduction. Infrastructure Master Plan) is subject to future grant funding and additional staff resources.
Director
On Track Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
4.2.2 Initiate implementation of the Destination Management Economic Collaboration on DMP Action Plan (including Deep Dive overlay) is ongoing.
Plan (DMP) Action Plan in collaboration with priority Development Note-relisted in the new 24/25 Operational Plan
internal and external stakeholders. (also relates to 4.2.1)
4.2.3 Undertake a review of the Tourism Noosa Partnership Economic Formal discussions with TN commence in July 2024 and remain conditional on
Agreement to align with DMP outcomes. Development completion of DMP.
Manager Note-relisted in the new 24/25 Operational Plan
4.5.1 Initiate the Place Pilot Program in Pomona in collaboration Strategy & 2nd phase of community consultation and community organisations workshop on
with the community. Enviro Director prioritisation of proposed actions completed June 2024.
/ Strategy & Note-relisted in the new 24/25 Operational Plan
Sustainability
4.5.2 Commence implementation of the Place Action and Strategy & 2nd phase of community consultation and community organisations workshop on
Implementation Plan. Sustainability prioritisation of proposed actions completed June 2024. Draft Place Plan being prepared.
Note-relisted in the new 24/25 Operational Plan
Page 22
4.5.3 Finalise the review of the Noosa Design Principles and Strategy & Graphics being prepared to support final draft document for publishing.
engage with key stakeholders to increase awareness and Sustainability Note-relisted in the new 24/25 Operational Plan under the Environment Theme 1.8.1
application of these principles. (also relates to 1.8.2 &
4.7.6)
4.7.1 In conjunction with key stakeholders initiate development of Strategy & Working with Zen Inc on community emissions reduction projects including supporting the
a community education and engagement plan to assist the Sustainability EV Expo and "electrify everything" program. Supported Noosa Environment Hub to
Noosa Community reduce its emissions. deliver the Youth Climate Summit. Community education and education program will be
developed late 2024.
Note-Ongoing and part of BAU
4.7.2 Advocate to the Federal Government and State Project Information provided to businesses on emissions reduction funding and support
Governments for funding to support our business Officer Carbon opportunities via newsletters and industry events.
community to support emissions reductions. Reduction/ Note-Ongoing and part of BAU
Economic
Development
4.8.1 Advance the Sunshine Coast and Noosa Regional Climate Strategy & On track in Phase 4 of the two-year project.
Action Roadmap by delivering the Regional Cascading Sustainability Note-relisted in the new 24/25 Operational Plan
Risks and Critical Infrastructure Failure Project with Manager
Sunshine Coast Council.
4.8.6 Deliver Disaster Preparedness, Resilience and Recovery Disaster Training opportunities continue to be provided by disaster management coordination
activities to support Council and the broader community. Management software providers Guardian on a regular basis with the next training scheduled for
Project Officer September 2024. Training exercises for both the LDCC and LDMG will be conducted in
July 2024 in the new LDCC Building providing opportunities for learnings in line with Qld
Disaster Management Arrangements. Cybersecurity upgrades to Guardian software have
been completed.
Note-relisted in the new 24/25 Operational Plan
4.8.7 Implement the Disaster Recovery Plan for the 2022 Floods Community Assisted in community outreach to residents affected by landslides. This involves an early
& Rain Event. Development intervention approach using strength-based methods to ensure people are heard and
Coordinator their well-being is prioritised through supportive mechanisms. An ongoing support worker
is allocated for continuous check-ins plus a number of community activities held in the last
quarter - Thrive Youth Festival - 250 attendees; All abilities event - 75 participants and 25
exhibitors; destress through breath mediation; mindfulness walks; kin kin neighbours day
BBQ - 150 attended; Qi Gong and Art Therapy - aiming to improve mental health.
Currently seeking an extension of the position and funding for an additional 6 months.
Note-relisted in the new 24/25 Operational Plan
4.8.8 Continue to Deliver the Disaster Recovery Funded Infrastructure Disaster Recovery Funded project delivery continues into the new financial year with
Projects including Black Mountain Landslides, Black Planning several projects already completed.
Pinch Landslides and other funded projects. Design & Note-relisted in the new 24/25 Operational Plan
Delivery
Page 23
Disrupted Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
4.1 Initiate the development of a Reconciliation Action Plan Strategy & This project has not formally commenced however regular engagement is occurring with
including develop and complete the Reflect phase. Enviro Director Kabi Kabi including the development of an Engagement Protocol and workshops on major
/ Community initiatives including Pomona Place, Noosa Regional Gallery and Noosa Foreshore
Services Masterplan.
Director Note-initiative to continue to engage with our traditional owners is relisted in the new
24/25 Operational Plan
4.2.1 Progress the development of the Destination Management Economic Deep Dive Analysis completed. Community Engagement Phase 2 scheduled for
Plan to incorporate community engagement feedback on Development August/September 2024.
the draft plan for Council endorsement. Note-relisted in the new 24/25 Operational Plan
4.3 Develop initiatives/concept to facilitate youth engagement Comms & Ongoing discussions occurring with Executive Team as it is challenging to get agreement
in CE and decision making with the goal of increasing Community on how best to facilitate this. Initial discussions planned with Principal School Network to
youth representation. Engagement ascertain whether this is a possible initial first step.
Note-relisted in the new 24/25 Operational Plan
4.4.1 Initiate preparation of an Advocacy Plan that addresses top Strategy & This was not delivered last year due to competing priorities however a list of key
10 Shire wide issues and infrastructure needs. Enviro Director advocacy issues was prepared for the Mayor for the Comseq Ministerial delegation.
Note-relisted in the new 24/25 Operational Plan
4.7.3 Deliver the community battery for Noosaville and identify Economic Dev A minor disruption to the community battery progress, awaiting outcomes of advocacy
further strategic locations across Noosa LGA for / Project around Energex tariff structure to ensure the viability of the project.
Community Batteries, microgrid opportunities, EV charging Officer Carbon Note-Ongoing and part of BAU
in readiness for future grant funding. Reduction
4.7.6 Finalise the Noosa Design Principles update to embed Strategy & Graphics being prepared to support final draft document for publishing.
climate resilience, nature positive and low carbon Sustainability Note-relisted in the new 24/25 Operational Plan under the Environment Theme 1.8.1
considerations into the principles.(also relates to 1.8.2 &
4.5.3)
4.7.7 Develop the Emissions Offset strategy/plan for council Project Officer On track for preparation late 2024.
emissions. Carbon Note-relisted in the new 24/25 Operational Plan
Reduction
4.8.3 Launch the Climate Wise Communities Program in Disaster Delivery of the Climate Wise Communities website has experienced technical challenges.
partnership with Disaster Management. Management Staff continue with the contractor to resolve these issues with launch expected later in
Project Officer 2024.
Noosa’s Local Resilience Action Plan (LRAP) continues to be developed in consultation
with QRA with delivery by the end of 2024. Finalisation of this plan will inform future
funding opportunities.
Note-considered part of the initiative 'to deliver disaster preparedness, resilience and
recovery activities to support council and the broader community’. Relisted in the new
24/25 Operational Plan
Page 24
4.8.4 Continue implementation of the Coastal Hazards Strategy and Living Foreshores Noosaville (linked to Noosaville Foreshore Infrastructure Master Plan)
Adaptation Plan, including planning for Living Foreshores Sustainability has minor timeline disruptions due to community consultation Round 2. Living Foreshores
Noosa, Coastal Wetland Restoration Project. Hilton Esplanade has minor timeline disruptions due to significant increase in consultancy
market rates that are being worked through with QCoast. Coastal Wetland Restoration
Project Phase 1 (Blue Carbon) complete with final report received in June 2024.
Note-relisted in the new 24/25 Operational Plan
4.8.5 Advance flood resilience projects including updating the Strategy and Flood Management Operational Plan in final draft. Noosa River Flood Study and Six Mile
Noosa River Flood Study, Six Mile Creek Flood Study and Sustainability Creek Flood Study updates are on track with ITQ now closed and tender evaluation and
Noosa Flood Management Operational Plan. award to be completed within Q1. Estimated completion June 2025.
Note-relisted in the new 24/25 Operational Plan
4.9 Commence development of a program for long term Corporate Initial pipeline of work being developed as part of the Long-Term Financial Plan.
implementation of contemporary revenue diversification Services Note-relisted in the new 24/25 Operational Plan
and a strategic investment approach that identifies Director
innovative and alternate revenue streams for council.
Page 25
Excellence Theme – Q3 Initiatives Progress
Highlights
1. Customer Service desk trial has commenced at Cooroy Library providing a face-to-face customer service option for hinterland residents.
2. Pilot Customer Experience training program commenced.
3. Strategic Land Review project underway to inform optimal decision making on Council landholding.
4. Induction of new Council.
5. Organisational commitment to improve IT technical and cyber security.
6. Delivery of capital projects with highlights including: Noosa Heads, Dog Beach Sand Nourishment Works; Noosa Heads, Garth Prowd Bridge – Renewal; Sunshine Beach,
Belmore Tce - Pathway Renewal; Noosaville – Noosaville Library – Public Amenities Upgrade.
7. Community engagement on the Noosaville Foreshore Infrastructure Master Plan with significant and diverse reviews received from the community.
Q4 Status of Initiatives - Excellence Theme
Total 27
Major Disruption 5
Complete
Status
Minor Disruption 8 On Track
Minor Disruption
On Track 4
Major Disruption
Total
Complete 10
0 5 10 15 20 25 30
No. of Initiatives
Page 26
Complete Initiatives
OP Initiative Service/Mgr Date Comments
Ref Responsible Delivered
5.2.2 Review the long-term financial plan with enhance linkage Corporate 30/06/2024 New Financial Plan adopted with 2024/25 Budget as part of Phase 1. Future phases
key future strategies including the Corporate Plan, the new Services of work during 2024/25 will update the Financial Plan to incorporate Revenue
Capability Plan, Asset Management Plans and other key Director Diversification Plan and AMPs.
Council strategies and master plans.
5.2.4 Review sustainability and reporting practices which are Corporate 30/06/2024 New Sustainability Indicators reviewed and implemented as part of the 2024/25
appropriate to council and in accordance with statutory Services budget.
requirements. Director
5.3.2 Implement license plate recognition in Local Laws parking Local Laws & 30/06/2024 Procurement of the vehicle, LPR technology, systems and communications plan
management. Environmental complete. LPR systems implemented 20 April 2024. Final in configuration being
Health completed. Project has been subject to slight delays due to ICT integration and PR
challenges. Scheduled to 'Go Live" on 22 July 2024.
5.3.3 Implement Noosa Libraries app to allow library members Libraries Nov-23 Over 1000 registered users and over 100,000 app interactions since launching the
virtually manage their library account, loans, and bookings. Coordinator app in November 2023.
5.4.3 Provide programs that support the wellbeing of employees. People & 30/06/2024 This is now operational through the WHS team and the THRIVE Working Group.
Culture
5.4.4 Review the Workplace Health and Safety Policy and People & 30/06/2024 Completed 16 October 2023.
develop a new Workplace Health and Safety Management Culture
System Plan.
5.5.1 Implement the Opportunity Risk Management Policy and Governance / 30/06/2024 The Enterprise Risk & Opportunity Management Framework (EROMF) was
Framework with a focus on Council’s strategic risks Executive implemented in August 2023. Two Risk & Opportunity workshops to train staff in the
and working with the organisation to identify and mitigate Officer Internal use of the EROMF were held in September 2023 and May 2024. EROMF support
against risks and strengthen risk management. Audit & provided to operational teams for 19 projects and to all major projects of the 2024/25
Corporate capital works program.
Performance
5.5.5 Plan for the local government elections in March 2024 and Executive 30/06/2024 Successful completion of Elections 2024 and full induction program was undertaken
the induction of the new Council. Officer for the new incoming Mayor and elected members including full briefings from each
Coordination & directorate, training by LGMA and Office of the Independent Assessor, QRA and State
Support Government departments.
5.6 Implement the new CE Policy and Framework and increase Comms & 30/06/2024 Framework adopted and operational. Training conducted in May 2024 with 20
the capabilities of engagement ambassadors throughout Community engagement ambassadors across the organisation. Further progress of this initiative
the organisation through training and collaboration to Engagement to occur in next 12 months.
ensure better outcomes when conducting CE on projects
and initiatives to build organisational and to deliver best
practice community engagement.
5.9.2 Deliver library services and activities beyond library Libraries 30/06/2024 Approximately 1000 people have had the opportunity to engage with the various
branches and into community settings. Coordinator library literacy and learning programs provided within community settings this past
year.
Page 27
On Track Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
5.1.1 Develop and commence implementation of a Customer Community Draft Customer Experience Program developed. Implementation dependant on
Experience Program. Services resourcing availability.
Director Note-relisted in the new 24/25 Operational Plan
5.1.2 Investigate options for expanding Council Customer Community Trial Customer Service desk at Cooroy Library underway - due for review in Nov 2024.
Service operations beyond Tewantin administration Services Note-relisted in the new 24/25 Operational Plan.
building. Director
5.4.5 Prepare for and commence the negotiation process to People & Preparations undertaken including representatives on the Bargaining Team and
negotiate Council’s new certified Agreement. Culture identification of workplace issues. Negotiations to commence in September 2024.
Note-relisted in the new 24/25 Operational Plan
5.5.2 Implement actions to increase the effectiveness of the Executive Progress to action recommendations from the review of the effectiveness of the Audit and
Audit and Risk Committee and the internal audit function. Officer Internal Risk Committee and internal audit model underway with the involvement of the ARC.
Audit & Note-relisted in the new 24/25 Operational Plan
Corporate
Performance
Disrupted Initiatives
OP Initiative Service/Mgr Status Reason for Status
Ref Responsible
5.1.3 Assess the community’s satisfaction with Council services Community Delayed to 2024/25 pending resource availability.
and Liveability score. Services Note-relisted in the new 24/25 Operational Plan.
Director / CEO
5.2.1 Identify efficiencies in Council Utilities incl (water, Corporate Utilities Analyst engaged and commencing 2-year analysis, review and implementation
sewerage, electricity, gas) to ensure cost effective and Services program.
efficient services in line with sustainability principles. Director Note-relisted in the new 24/25 Operational Plan
5.2.3 Develop Council's Performance Measurement Framework. Executive The development of the Framework is progressing. A review of service profiles including
Officer Internal the identification of efficiency and effectiveness measures was undertaken with the
Audit & Service Catalogue included in the 24-25 Budget adoption process. Corporate Plan
Corporate performance measures/data being refined in preparation for reporting to Council.
Performance Note-relisted in the new 24/25 Operational Plan
5.2.5 Finalise the Contract Management Framework and develop Procurement Contract Management Framework & suite of documents has been finalised.
an implementation plan. Implementation Plan to be finalised in Q1 24/25.
Note-continuing, to be included in new 24/25 Operational Plan.
5.3.1 Develop a new ICT and Digital Strategy to provide the Corporate New ICT Management leading development of new ICT and Digital Strategy. Baseline
foundation for technology requirements and digital Services assessment complete.
transformation over the next 5 years. Director Note-relisted in the new 24/25 Operational Plan