2017-08-08 Services & Organisation Committee Agenda

BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                            THE NEXT QUARTER
Community Facilities
Noosa Aquatic Centre
Appoint staff into two new key roles of       Successful applicants have settled        N/A                                         N/A
Customer Service Supervisor and Pool            into their respective roles and are
Operations Supervisor.                          performing well.
                                              No further updates required against
                                                this action.
Investigate ways to enhance the centre’s      Recommendations have been tabled          Repair/reconnection of the BMS              Plan and implement improvements.
sustainability practices to achieve             as part of an audit of energy use           system scheduled for July 2017.
Council's Emission Reduction Policy             conducted     with    Annie    Nolan        This will improve our understanding
goals.                                          (Council) and John Hicks (HFM               of current utility usage.
                                                Assets).                                  Continue to provide consumption
                                              Items for further investigation have        data as requested.
                                                been detailed.                            Consideration of the viability of
                                                                                            emission       reduction  strategies,
                                                                                            particularly solar power generation
                                                                                            and water temperature decreases.
Finalise fees and charges review and          Completed.                                N/A                                         N/A
introduce new fees effective 1 January        Changes have been well received.
2017.
Procure and install new gym equipment         Implementation of a quality gym           Promotion and delivery of the               N/A
(as per capital works program).                 offering and membership options on          second 8-week challenge program.
                                                par with or better than our               Look to consolidate member gains
                                                competitors.                                by running an in-house referral
                                              Successful delivery of the first 8-         campaign.
                                                week challenge – all 20 spots were        Revisit the gym rostering to allow for
                                                filled.                                     the significant growth in the
                                              Total number of members with gym            membership base.
                                                access is 239 in comparison to 138
                                                at this time last year.
                                              Touch Points (interaction with
                                                members) continue to occur. The
                                                latest being a hand written postcard
                                                when joining.

Undertake a detailed pool plant and           Placing report recommendations into       Finalise internal asset maintenance         Continue to conduct an internal
equipment assessment and develop a              future years’ maintenance and               program which stems from the                  cost/benefit analysis on some
centre asset management plan as a pilot         capital budgets.                            Roejen report.                                recommendations and implement
project for CF.                               Over 80% of recommendations have                                                          recommended actions.
                                                now been actioned.

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