2017-08-08 Services & Organisation Committee Agenda

BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                            THE NEXT QUARTER
Noosa Community Support
Launch a standalone NCS website.               Website is being used to receive             Refine website content.                   Continually improve website.
                                                 referrals, particularly for Home
                                                 Assist Secure.
                                               Website URL link now uploaded
                                                 onto My Aged Care portal and all
                                                 promotional material.
Investigate mobility app solutions to aid      Conversations with current software          Identify an interim solution to assist    Continue to consider interim mobility
staff who are out on the road.                   provider have revealed mobility                offsite       staff.       Continuing       solutions.
                                                 solution is still some way off.                conversations around this have            Source one-page tick and flick IHC
                                               WHSPR training has eventuated and              occurred with IT staff.                     client report to be updated at each
                                                 this software is being used to send          To train all staff on how to access         service and uploaded to TRACCs.
                                                 text messages to HAS and CCA                   their Outlook calendar and emails on
                                                 staff.                                         their mobile phones.
                                               Examples of IHC service tick and
                                                 flick chart have been sourced for trial
                                                 by IHC staff.
Finalise operating arrangements and            The Workshop celebrated its                  Grow the usage of the workshop.           Continue to develop partnerships
officially launch the Client Workshop.           opening and extension of hours at a          Finalise partnership with waste             with Cooroora Woodworkers and the
                                                 function with the Mayor on 24 April.           transfer station staff to use salvaged      Noosa Men’s shed.
                                                 The workshop has been well                     timber for projects in the workshop.      Continue to promote workshop
                                                 received by clients and also by local        Continue to source templates to             through the community newsletters.
                                                 community groups such as the                   replicate.
                                                 Salvation Army who received
                                                 donated wooden toys for their
                                                 Christmas appeal.
                                               An increased number of female
                                                 clients are using the workshop to
                                                 paint wooden products.
                                               One female client indicated the
                                                 workshop has saved her life due to
                                                 her suffering from severe depression
                                                 and isolation.
                                               Promotional material developed to
                                                 showcase workshop.
Business as Usual activities                   Promotion of centre to external              New bus shed to be constructed.             External refurbishment of Centre
                                                 parties has resulted in an increase of       Continue to investigate opportunities         including upgrading to energy
                                                 brokerage clients.                             in Home Care Package as a                     efficient LED lighting throughout.
                                               Very positive feedback received                business stream by networking with          Trial      pilot     programs      for
                                                 from Service Providers on our                  other stakeholders and departmental           hydrotherapy, falls prevention and


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