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2016-07-18 General Committee Meeting Agenda

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GENERAL COMMITTEE MEETING AGENDA   18 JULY 2016




                                   Page 25 of 41

GENERAL COMMITTEE MEETING AGENDA                                                                                                                  18 JULY 2016

    A SUSTAINABLE COUNCIL
    No. Project                                                                Responsibility                                 ey ote FC                                                                                              ELT
    1     Development and implementation of Enterprise Risk                    Governance Advisor                             Over the past 2 years work has been undertaken to further develop and refine Council's Risk        Completed      @&
          Management Framework                                                                                                Management Framework. Outcomes include:
                                                                                                                              1. Integration between corporate planning and risk management by incorporating the assessment of
                                                                                                                              Council and branch objectives, risks and potential opportunities into the annual planning process
                                                                                                                              with further quarterly reviews.
                                                                                                                              2. Quarterly Strategic Risk Discussions by Council's Leadership Team with regard to future risks to
                                                                                                                              achieving the organisation's objectives. The last discussion of the 2015/16 period was held on 8
                                                                                                                              June 2016
                                                                                                                              3. Quarterly progress updates reported to Council's Audit and Risk Committee regarding high rated
                                                                                                                              strategic risks and noteworthy operational risks.

                                                                                                                              The further implementation and improvement of Council's Risk Management Framework is an
                                                                                                                              ongoing process which, moving forward, will be reported to Council via the Executive Office
                                                                                                                              Departmental Updates
   iS     Finalisation of Business Continuity Plans                            Governance Advisor                             The aim of Council's Business Continuity Framework and supporting business continuity plans is to      Behind    Q@
                                                                                                                              ensure minimal disruption to Council's key services during a disruptive event. Council's draft      Schedule
                                                                                                                              Buildings Business Continuity Plan (specifically covering the Tewantin Administration Building,
                                                                                                                              Noosaville Depot and Pomona Depot) was reviewed by Council's Leadership Team on 24 June
                                                                                                                              2016. The Leadership Team requested a number of amendments be made to the presented draft to
                                                                                                                              further simplify the document.  A revised draft Buildings Business Continuity Plan with the
                                                                                                                              outstanding draft Waste Recovery Business Continuity Plan will be presented to the Leadership
                                                                                                                              Team during Quarter 1 of 2016/17. Once these remaining plans are finalised, a training, testing and
                                                                                                                              review program will be developed and actioned to ensure Council's entire suite of Business
                                                                                                                              Continuity Plans (which cover ICT, Payroll, Customer Service, Buildings and Waste Recovery) are
                                                                                                                              practical and effective. Future progress will be reported to Council via the Executive Office
                                                                                                                              Departmental Updates.

    3.    Improve Workplace Health & Safety performance                        Human Resources Manager                        WH&S Policy approved by the CEO and WH&S Plan in place. 79 WH&S procedures have been                 Ontrack     @
                                                                                                                              endorsed by the Safety Committee and targeted training has occurred. The focus continues to be on
                                                                                                                              improving incident and hazard inspections, rectification actions as well as establishing the WH&S
                                                                                                                              system and reporting. A single WH&S Committee structure comprising management reps. and
                                                                                                                              safety reps. is now working well. The WH&S Management Action Plans (MAP's) have now been
                                                                                                                              approved by the WH&S Committee
    4     Undertake regular Service Reviews                                    Executive Officer                              Service reviews completed for 2015-16 include                                                          Behind    ()
                                                                                                                              - Property & Facilities                                                                             Schedule
                                                                                                                              - Noosa Aquatic Centre
                                                                                                                              - Corporate Overheads
                                                                                                                              - Libraries (Phase 2)
                                                                                                                              - Local Laws (Phase )
                                                                                                                              Reviews that will carry over to 2016-17 include
                                                                                                                              - Building & Plumbing
                                                                                                                              - Infrastructure Planning & Design
    5     Optimisation of ICT systems                                          ICT Manager                                    ICT is  progressing  the implementation   of additional corporate systems    functionality with      On track    8
                                                                                                                              TechnologyOne including:  infringements, new public mapping, waste bin register and easier
                                                                                                                              procurement systems. Council has called tenders for telecommunications and managed ICT
                                                                                                                              services including call centre systems with a recommendation to Council in August. the current
                                                                                                                              contract for managed services expired on 1/1/2017. Major changes to online Internet services
                                                                                                                              including customer requests are on hold until TechnologyOne releases better online capabilities in
                                                                                                                              late 2016/early 2017
    6     Implementation of Financial Sustainability Policy                    Director Corporate Services                    2016/17 Budget adopted complying with policy requirements                                          Completed     @

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