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2016-07-18 General Committee Meeting Agenda
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GENERAL COMMITTEE MEETING AGENDA 18 JULY 2016
Page 31 of 41
GENERAL COMMITTEE MEETING AGENDA 18 JULY 2016
OUR SYSTEMS & PROCESSES
Measure Measure
% of requests for service that were lodged online Number of online payments made via Council's website
Purpose Purpose
Identify growth of online services Identify growth of online services
50% 2500
2250 = JX
“ z00 ff
pO
1750 H
10% 1500 -__f \ ———es—eeFeFsSCO
1250 -—_f| \pg fF |
1000 _f | | \ _ | | \
a ot NA
Se ae
10% TIO
ood Ee Ee Et Ee ot a a a a
July Aug Sept Oct Nov Dec Jan Feb March April May June » we se & al y < ye ie vw »
0% S oh ye
Comment Comment
Benchmark is shown by red line, Previous year data is shown by purple line
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