2014-04-28 General Committee Meeting Agenda Pages 65-200

GENERAL COMMITTEE MEETING AGENDA                                                   28 APRIL 2014


The attached Operational Plan reports by Department show each initiative or activity and include
comments from the relevant Manager or Director about progress.

There is nothing outstanding that gives any cause for concern at this stage. Obviously, given the
fact that there are 130 activities specified in the Operational Plan, it is quite likely that not
everything will be completed by 30 June. However, it should also be noted that all of the major
initiatives (previously identified to Council in the roadmap) are on track.

As Council would be aware, this is an incredibly busy time for our organisation. All of our staff
are working very hard to establish the Council and to address the high level of customer
requests. We are also clearly running a lean organisation in terms of our staffing numbers.

Looking ahead

At this stage, we have not yet developed fully integrated performance reporting although the
Council does already receive monthly budget reporting on financial issues. However, in future
quarterly reports, it is intended to give Council an overall snapshot of some key performance
indicators. As an example, customer statistics such as the number of customer requests,
average response times etc could be included.

Previous Council Consideration

The Council adopted the Operational Plan at its meeting on 2 January 2014 as part of the budget
adoption process for the 6 month period to 30 June 2014.


Finance & Risk
Nil.

Consultation

External Consultation - Community & Stakeholder
Nil.


Internal Consultation
The details of progress for the initiatives / activities for each Department were assessed by the
relevant Director and the Executive Manager.

Departments/Sections Consulted:

X      Community Services                     X   Planning & Infrastructure
       Disaster Management & Public Order         Building & Plumbing Services
       Waste & Environmental Health               DA Planning
       Community Facilities                       Strategic Land Use Planning
       Cultural Facilities                        Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

X      Executive Office                       X   Corporate Services
       Community Engagement                       Finance
       Customer Service                           ICT
       Executive Support                          Procurement & Fleet
       Governance                                 Property & Facilities
       Human Resources                            Revenue Services




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