Annual Report 2021-22

                              Theme - Excellence as a Council
                              Corporate Plan Goal: The Noosa Shire community
                              is proud of its Council


     Key achievements as we work towards our long term goal include:
     •	A review of Council’s Enterprise Risk Management Framework and Policy has been finalised
        and discussed with Councillors, the Executive Leadership Team & the Audit & Risk Committee.
        The focus of the review was to align to ISO standards and refine Council’s risk appetite and
        risk tolerances. The Framework and Policy will be reported to a future Council meeting for
        consideration and endorsement.
     •	An independent review of Council’s Governance arrangements was undertaken to assess the
        appropriateness of Council’s system of internal controls, statutory compliance and for assurance
        purposes.
     • B
        usiness Continuity Plans (BCPs) have been further developed and tested, including
       pandemic preparedness across Council and in relation to our critical services within People and
       Culture branch, Waste and Environmental Health and IT. Other BCPs have been reviewed and
       updated for Council Buildings and Waste Management.
     •	A review of Council’s Community Engagement Framework and Policy was commenced with
        the aim of improving how we engage with the community and to support elected members and
        staff when undertaking engagement activities. Several workshops have been conducted and
        Draft documents are being finalised for further review and finalisation in the next three months.
     •	A new WH&S System Plan “Safe Plan” Policy has been developed and approved by the CEO
        with the primary objective of eliminating or reducing risk by developing proactive strategies and
        adopting a risk management approach to work health and safety.
     •	An internal review of Council’s workplace health and
        safety system was undertaken In July 2021 with an
        83.7% compliance result, an increase of 3.7% on the
        results of the internal review undertaken in 2019.
       Workforce planning has been undertaken in several
     •	
       operational areas including Environmental Services
       and Property Services. A key focus area is the
       attraction and retention of talented staff in a highly
       competitive employment market.
     •	The Employee Survey undertaken in September
        2021 provided information about employee satisfaction
        and insights into a number of work-related issues
        including morale, culture, resources, skills utilisation
        and leadership. The survey results will inform efforts
        further improve our systems and processes and build
        a more positive workplace culture.




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