Meeting papers

ATTACHMENT 1


     TC Alfred (March 2025) - Lessons Identified
    Process or
    discipline       Issue                                                                                           Future Action?                                                                           Priority
    Procedures       Guidance around who should attend LDMG meeting in person                                        Develop a clear attendance protocol for LDMG meetings                                    High
                                                                                                                     Briefing template to be prepared for post LDMG meeting debrief to LDCC - for use by
                                                                                                                     Room Manager/LDC Support Officer
    Procedures       Meetings: Minutes cheat sheet                                                                   Janette to prepare cheat sheet for inclusion in LDCC Admin resources iin Guardian IMS    Medium

    Procedures       Meeting requests security and meeting invite proxies                                            Standardize meeting invite process and access control                                    Medium

    Procedures       In room “live updates” board. Traffic light system.                                             Already available on whiteboards and additional Guardian IMS functionality implemented Medium

    Technical        A register is required to document forecast inputs and outputs, noting significant
                     discrepancies between NOAA and BOM model data. Establishing a tracking mechanism is
                     essential to ensure consistency and transparency
    Communications   Under state disaster grants seek funds for all Council trucks to have CB radios, enables coms   2024 radio proejct identified issues particularly around tower maintenance and           Medium
                     network when power goes out and can talk to SES plus Police, truckies and LDMG.                 ownership. Project unlikely to be pursued.

    Communications   Customer Service only received 2 call after 9pm at night - is 24 hour shift warranted           Noted that this process wokred during TC Alfred. Resources will be assessed for each     Low
                                                                                                                     event and assigned to match the need on a case by case basis.

    Technical        Need to be clear on what questions need answered from the models in terms of direct                                                                                                      High
                     impacts.                                                                                        Define key questions for model outputs
    Technical        Common language on likelihoods and probabilities for hazard forecasts to inform risk            Consider an SOP guidance issued on how to prepare the SitRep including definitions for   High
                     summaries/SitReps                                                                               hazard, risk, etc. as well as reference sheet or lookup table on what existing Council
                                                                                                                     hazard information and risk information is available.

    Procedures       Communication (emails) – to be signed off by officer so people know who to contact for more All Duty shees to be amended to include requirement to sign off with officer name for        Medium
                     info                                                                                        accountability
    Communications   FCC interaction improvements / Improved interaction with FCC at beginning of event.         Duty sheet for Council Liaison Officer to be created and further training considered.        High


    Communications   Information sharing between Noosa and Sunshine Coast Councils                                   Cross Council collaboration was occuring - use Communications Log to capture             High


    Communications   More consistent and specific Council wide communications were not specific enough – staff Develop clearer internal communication protocols                                               High
                     were unsure if they needed to come in or stay home. Were outside workers being paid if they
                     stayed home.? (eg. 4 hourly)
    Communications   Need more detailed communication regarding rostering, pay, allowances, fatigue rules.       Create and distribute HR communication templates                                             High

    Procedures       Information sharing when decisions are made (i.e. CEO gave permission for people to fill        Document and share tactical decisions promptly                                           High
                     sandbags from the beach).


    Communications   Time for Comms after LDMG meeting to assist with populating key messages for Facebook.          Allocate time for communication drafting post-meetings                                   Medium




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