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2019-09-10 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     10 SEPTEMBER 2019


Customer Service Requests

                                                            2015/16    2016/17   2017/18    2018/19
               Waste Charge                                     118        114       171        228
               Contractor                                       195        115       794        254
               Damaged/Missing Bins                            1699       1965      1938       1644
               Illegal Dumping                                  227        453       409        510
               Hazards                                           18        17        16         16
               Holding Tanks                                     29        34        60         51
               Service - Extra                                  140       144        89         46
               Service - Missed                                 951      1219      1610       1303
               Service - Modify                                 294       440       972        478
               Service - New                                   1049      1260       725        486
               TOTALS                                          4720      5761      6784       5016




                           WASTE CUSTOMER REQUESTS 2015 - 2019
        7000              2015/16          2016/17          2017/18        2018/19
        6000
        5000
        4000
        3000
        2000
        1000




Amount of material received, landfilled and recycled by Noosa Council.

The information below shows the total amount of material received by Noosa Council, the
amount disposed of to landfill and the amount diverted from landfill.

                                     Waste data (Tonnes)
                             2014FY        2015FY     2016FY          2017FY     2018FY       2019FY
Total                             65,719    68,097         72,898      76,020      81,061       83,873
Landfill/Stockpiled               40,705    43,678         46,034      42,997      47,893       48,594
Recycled                          25,014    24,419         26,954      33,023      33,196       35,280
% Recycled                        38.06%    35.86%     36.90%          43.44%     40.95%       42.06%




                                                                                              Page 27 of 39
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