2022-08-15 General Committee Meeting Agenda

GENERAL COMMITTEE MEETING AGENDA                                                  15 AUGUST 2022


3.0   Future Focus

Noosa Shire Council like all Local Governments are complex organisations delivering a network of
services specific to their community. As always we are trying to do more with less, cost pressures
and expectations impact Council’s ability to deliver all services that the community needs and
maintain all assets at their rate of consumption.

There are 5 immediate challenges facing Noosa Shire Council operations:

-     Property valuation fluctuations and growth
-     Increasing cost of materials, services and labour
-     Staff attraction and retention as well as the changing nature of the workplace
-     Climate change action, mitigation and resilience (natural disasters)
-     Disruption, Economic and Geo-political Headwinds

While these challenges are not unique to our Council they are real and will impact our future ability
to deliver services if not addressed and planned for. To strategically plan for not only the top 5
operational challenges, but the many more challenges that are also recognised. (and are yet to
materialise) Council’s executive leadership team has embarked on a 2 - 3 year change
management pathway to modernise our Council services and build resilience into our workplace.

A high-level overview of the themes/ key areas of focus and timeframes are:

1 July – 31 December 2022
Corporate Plan delivered with KPI’s that aligns to the organisational structure with a renewed
brand/graphic design. The plan will provide an integrated governance and reporting framework to
measure Council’s operational performance against strategy over the next 5 years. Concurrently
change management, renewed culture and customer service project is underway to deliver a
higher level customer services and address the attraction and retention of staff.

1 January – 31 December 2023:
Internal Strategies, Plans, Policies, Processes, Procedures and Systems are reviewed and
updated to align to the Corporate Plan

1 January - 31 March 2024
Preparation for the Local Government elections and FY25 budget

1 April – 30 June 2024
Onboarding new Council and adoption of FY25 budget

1 July – 31 December 2024
Discussion with incoming Council as to the desired organisational direction. Preparation of
Corporate Plan review, inclusion of any new priorities and deliverables, leading into the mid point
review of the Corporate Plan and next budget in 2025.

The future planning over the next two years leading into 2025 are being delivered under the
umbrella of Noosa Project 2.0. This project is designed to respect and celebrate the legacy of past
Noosa Shire Council’s. While focusing on the delivery of the next step for Noosa, a modern Council
that internally and externally communicates, collaborates and co-operates for the future of Noosa.

Defining and continuing the future of Noosa Shire Council as, “Different by Nature”, but categorised
on an operational basis as - Sustainable / High Performing / Agile / Future Focused.

I’m looking forward to providing this report to our Council and Community this time next year to
reflect on the journey we’ve undertaken.


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