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2022-08-15 General Committee Meeting Agenda
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GENERAL COMMITTEE MEETING AGENDA 15 AUGUST 2022
Page 93 of 122
GENERAL COMMITTEE MEETING AGENDA 15 AUGUST 2022
Noosa Council 2021/22 Operational Plan Quarterly Progress Report
tw Wg Theme - Excellence as a Council
Corporate Plan Goal - The Noosa Shire Communily is proud of its Council
Corporate Plan Key Operational Initiatives Outcomes Responsible Update Status Q3 er)
Focus Areas Areas/Officers
5.1 Maintain afocus | Customer service request Customer requests are Director Due to continued resourcing issues there are no | Behind Behind
on excellence in | management review dealt with in acceptable Infrastructure updates.. Schedule | Schedule
Customer Service timeframes Services
and improved
service delivery
5.2 Maximise Carpenters Lane land - Future Property/ The last development approval provided by Not started | Not started
financial Extension of time for consideration/options for Property Planning cannot be further extended and has
opportunities for development approval the future development of | Manager expired. New development approval is required.
Council land the site are maintained To be discussed with Director Corporate Services
holdings for the and CEO re timing for new DA.
purpose of
maximising non-
rate revenue
5.3 Further develop | Continue the transition to T1 | Integration of council's ICT/ Implemented analysis dashboards for health On track Behind
systems to promote | Ci Anywhere for Council’s systems to streamline ICT Manager inspections. Upgraded to the latest 2022A version Schedule
continuous enterprise management operations, increase of TechnologyOne systems. Progressing
improvement system flexibility, increase automated invoice processing and latest versions
productivity and cost of animals, infringements, and debtors .
efficiencies Implementation disrupted by vacancies in ICT of
projects coordinator ( and ICT Analyst vacancies
in ICT.
Implement improved systems | Protection from cyber- ICT/ Penetration testing of internet exposed CCTV and} Ontrack | Ontrack
security measures and attacks and mitigate harm | I¢T Manager web applications systems was completed, and no
testing to networks, applications, penetration of Council's network was possible.
devices and data Purged 1,037 customer records in community
care system reducing personal information held.
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