Original source · versioned page text
2022-08-15 General Committee Meeting Agenda
Very large file: it may take a few minutes
The original of this document is very large (21.1 MB). Opening the original or downloading it may take a few minutes. Please be patient and don't click again. The page text is quick to read. If you are on mobile data, it is best to wait until you are on Wi-Fi.
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
GENERAL COMMITTEE MEETING AGENDA 15 AUGUST 2022
Page 99 of 122
GENERAL COMMITTEE MEETING AGENDA 15 AUGUST 2022
OUR CUSTOMERS
Measure Measure
Number of requests received x month % of requests completed within target date x month
Purpose | ee |
Level of customer demand & whether service levels appropriate Indicator of whether seme levels are satisfactory
oo |__ J, $<
2250 (i_~ cf f™ a
a0 Leo Se a
7 | a neal e
00 it i eee oe Ee OE nea “eae Nig,
ao a 60% jn
oof Bee ee ee ee eG
of oe eee i a a OF
ie eee eee
oie e eee eeeae ee 20%
te BEER EERE EE EL
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June 0% ’
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
@ All others @ Local Laws w Parks
« Waste Management = Works Operations = Environmental Health WER 2021/22 m= 2020/21 ++++++ 2019/20
Comment Comment
A drop in monthly requests received which is in line with historic trends. This year The percentage of requests completed within the target timeframe dropped this
has been the busiest year to date with 27.920 requests received this financial year quarter, again as a result of system issues to third party systems not closing off
up approximately 3,500 requests on the previous year. requests automatically.
Page 99 of 122See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalLog in to download the original file
Very large file: the download may take a few minutes. If you are on mobile data, it is best to wait until you are on Wi-Fi.
Searchable page text hides email addresses. Original files are unchanged and may show email addresses.