2020-21 Level of Service Catalogue

Service Listing 2 of 2
 Service Output                       PATHWAYS, BOARDWALKS & RECREATION TRAILS
                                      Provision and maintenance of pathways including off-road shared
                                      pathways, pedestrian underpasses, boardwalks and off-road recreation
                                      trails (Tracks & Trails).

 Service Activity                     Noosa Trail Network
                                      The activities include inspections and routine maintenance of
                                      predominately natural surfaced well signed tracks with minimal support
                                      infrastructure that are utilised for recreational activities such as bush
                                      walking, mountain biking and horse riding.

 Responsible Area                     Department                                       Branch

                                      Environment & Sustainable Development            Environmental Services (Natural
                                                                                       Areas)

 Cost Centres                         Tracks & Trails Network                          2305

 Key Statistics                       Tracks & Trails (km)                             103 km (approx.)

 Legislative responsibility to        The Land Act – as trustee of reserves
 provide this service                 Agreements with private land owners (civil law) 1
                                      AS2156.1-2001 assessed as Class 3 2


 SERVICE DELIVERY MODEL
 Internally managed and delivered with support from Civil Operations (as required) and external contract services e.g.
 slashing work, signs etc.



                                     ACTIVITY                                             SERVICE LEVEL TARGET
 Maintenance
 [Cyclic inspections and routine maintenance of trail network assets including walking trail surface & drainage; trail
 signage (directional & interpretative), fencing, gates, and other infrastructure such as seats/shelters, water troughs
 etc.)

 Cyclic Inspections                   The trail network consists of 8 trails. Each     Each section is inspected 2 to 3
                                      trail is split into sections for inspection      times per annum.
                                      purposes (due to scale of the network).

 Scheduled Work                       As identified from inspections (defects & proactive interventions) to maintain
                                      asset serviceability. 3

 Reactive work [customer              Trail maintenance (general)                      20 business days
 requests] 4
 Operations
 [Activities include assessment of vegetation condition, vegetation trimming/canopy adjustments, debris removal,
 slashing, brush-cutting and weed control]
 Cyclic inspections                   Checks done as part of asset inspection schedule.

 Scheduled work                       As identified from inspections.

                                      Routine scheduled works include trail slashing/mowing/brush cutting as follows:

                                      Trail - Section                                     Category          Schedule
                                      Trail 1 - Sheppersons Park                          Mowing &          Monthly
                                                                                          Brushcutting
                                                                                                         Page 108