2020-21 Level of Service Catalogue

Service Listing 3 of 3

 Service Output                     SPORT & RECREATION
                                    Providing direction and support for development and operation of sporting
                                    and recreation activities and provision of facilities including sports fields,
                                    aquatic centre and indoor recreation facilities.

 Service Activity                   Noosa Leisure Centre
                                    Multi-purpose stadium comprising 2 indoor courts, indoor rock wall,
                                    children’s soft play room, group fitness room, conference rooms, café and
                                    crèche supporting a range of recreational sport and exercise activities and
                                    programs.

 Responsible Area 1                 Department                               Branch
                                    Community Services                       Community Facilities Management

 Cost Centres                       Noosa Leisure Centre                     2606

 Key statistics 2                   Service activities                       2018/19       2017/18         2016/17
                                    Centre visits per annum                  127,580       109,108         101,877
                                    Group fitness members                        444           459             460
                                    (incl. visit pass holders)
                                    Casual group fitness visits                 1,923         1,875          1,379

 Legislative responsibility         No
                                    Service is traditionally provided by local government as a community service.

 SERVICE DELIVERY MODEL
 Service is predominately provided in-house with contracted services to run some programs. Contractors are also
 utilised for maintenance and some operational activities



                                 ACTIVITY                                           SERVICE LEVEL TARGET
 Recreation programs & events
 [Includes court hire management, set-up and pull down for team sports and group fitness program]
 Opening hours 3                    Monday to Thursday                         8 am – 10 pm
                                    Friday                                     8 am – 9 pm
                                    Saturday                                   8 am – 12:30 pm
                                    Sunday (roller skating)                    10 am – 12 noon
                                    Note: Closed public holidays.
                                    Opening hours subject to change due to bookings and school holiday periods).
                                    Some group fitness classes start earlier than the normal opening time.

 Scheduled activities               Group fitness (incl. Active Mums          Monday to Friday - 6:30 am to 7:15 pm
                                    Program) - varied program with all        Saturday 7 – 10am
                                    classes 60 minutes duration.              Sunday 9.30 – 10.30am
                                    Badminton                                 Monday and Thursday 10am – 12pm
                                    Volleyball                                Wednesday 6.30 - 10pm
                                    Table Tennis                              Monday, Wednesday and Friday 10-12pm
                                                                              Wednesday 6.30 – 10pm
                                    Basketball (Noosa District Basketball     Monday 3.30 - 6pm
                                    Association)                              Tuesday 3 - 10pm
                                                                              Thursday 3 – 8pm
                                                                              Friday 3-9pm
                                                                              Saturday 8 – 12.30pm
                                    Netball                                   Monday 6-10pm
                                                                              Thursday 9-11am
                                                                              Thursday 4.45 – 7.45pm (Terms 3 and 4)
                                    Rockwall                                  Monday 6-9pm
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