2020-21 Level of Service Catalogue

Service Listing 2 of 3
 Service Output          TRAFFIC & TRANSPORT MANAGEMENT
                         Provision of an efficient and safe transport network, including facilities and
                         programs that support active transport and public transport.

 Service Activity        Public Transport Infrastructure & Related Programs
                         Activities include the provision and maintenance of transport facilities including bus
                         stations/stops, taxi ranks and shelters together with programs and initiatives to
                         provide services in non-public transport areas and special needs services for the
                         elderly, disabled, and carers.

 Responsible Area 1      Department                                    Branch
                         Infrastructure Services                       Infrastructure Planning, Design & Delivery
                                                                       Civil Operations (Civil Works)

                                                                       Property Branch (Bus station lease only)
                         Corporate Services
 Cost Centres            Transport Infrastructure Planning             2100
                         Sealed Roads                                  2001 (all bus shelters/bus stops)
                         Commercial Properties                         1510 (Noosa Junction Transit Centre)
                         Transport Levy                                2104 (Programs)
                         Management Civil Operations                   2000
                         Works Operations Coordination                 2021
                         Works Operations                              2704
 Key Statistics           Service activities                                2018/19        2017/18         2016/17
                          Bus Stations (Major Facilities)
                          (Noosa Junction Transit Centre)                          1              1                  1
                          Bus Stations (Intermediate Facilities)
                          (Noosa Pde / Noosa Dr Facility)                          1              1                 1
                          Bus Stop (Minor with Shelters)                         160            126               120
                          Bus Stop (Minor without Shelters)                       70             72                72
                          School Bus Stops with Shelters                          60             66                66
                          Taxi Ranks (2 ranks have Shelters)                       4              4                 4

                          Flexilink Cab (Tewantin / Boreen Pt) trips           2,978          3,074           3061
                          Council Cabs trips                                   1,234          1,115            997

 Legislative             Bus services legislated by the State Government and administered by Translink to set bus
 responsibility to       routes, determine stop locations and define bus service frequency.
 provide this service
                         State funding deeds for public transport infrastructure tie responsibilities to the Local
                         Government Act with Council as trustee of the road reserve and responsible for bus stop
                         facilities. 2

                         The Federal Disability Discrimination Act (DDA) 1992 and the Disability Standards for
                         Accessible Public Transport 2002 requires 90% of Public Transport Bus Stops to be DDA
                         compliant by 31 December 2017 and 100% compliant by 31 December 2022. Importantly
                         this requirement does not apply to School Bus Stops. As at February 2019 Noosa Council
                         had 168 compliant PT bus stations / stops (84%) and is on track to deliver the remaining
                         upgrades to 32 stops by 31 December 2022.

                         The State Government Passenger Transport Accessible Infrastructure Program
                         (PTAIP) administered by Translink enables Council’s to apply for 50/50 funding towards
                         the cost of upgrading existing facilities to meet disable access requirements.


 Explanatory note:
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