2020-21 Level of Service Catalogue

                                ACTIVITY                                             SERVICE LEVEL TARGET
                                   Groundwater, surface water & gas          As required during rainfall
                                   monitoring, testing & reporting
                                   (contract)
                                   Disaster clean up / disposal              As required – determined by nature of
                                                                             event (LDMG requirements).
Landfill Operations
[Includes conduct of the weighbridge, daily waste disposal & separation, stockpiling of recyclable materials and
disposal of waste materials to the landfill, site & stockpile maintenance and methane gas capture]
Availability                         Location                                  Opening Hours
                                     Eumundi Road Landfill                     7am - 5pm, 7 days a week
                                                                               Closed Christmas Day
                                                                               On-call 24/7

Cyclic inspections                 WHS inspections                           Quarterly
                                   WHS Audit                                 Periodically

                                   Inspection of various pumps (8)           Monthly
                                   (contract)

Scheduled Work                     Compact and Cover landfill waste          Daily
                                   (contractor)

                                   Capital project management                As required

                                   Soil stockpile maintenance (contractor)   Daily

                                   Waste compaction monitoring – 950         Twice yearly
                                   kg/m3 (aerial surveys)

                                   Slashing – former Pomona landfill         Every 6 weeks (growing season)
                                                                             Every 10 weeks (winter season)

                                   Leachate and stormwater pump              Quarterly or as required
                                   maintenance (as identified from
                                   inspections)

                                   Cleaning of buildings (contract):
                                       - Landfill                            Weekly
                                       - Transfer Stations                   Monthly

                                   Cleaning/sweeping of roads and hard
                                   standing areas (contract):
                                       - Landfill                            Monthly
                                       - Transfer Stations                   Quarterly

                                   Reporting & provision of data for         Monthly
                                   account customer invoicing
                                   (Wasteman system)

                                   Debt review/account customer              Monthly
                                   management (in conjunction with
                                   Revenue Section)

                                   Capping                                   Ongoing

                                   Methane Gas capture contract and          Scheduled meetings
                                   improvements

Reactive work                      Intermediate cover when cell reaches      As required
                                   interim land form profile

                                   Cell capping                              As required


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