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2020-21 Level of Service Catalogue
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KEY SERVICE METRICS
Cost of Service
Lifeguard Services 2018/19 2017/18
Costs of operations and maintenance 1,327,007 1,279,700
Beach attendance 3,593,947 4,015,427
Cost per attendance 0.37 0.32
Rateable properties 30,500 30,000
Cost per rateable property 43.51 42.66
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Beach Lifeguards Satisfaction Noosa community satisfaction Community satisfaction mean
mean rating score compared to performance rating from the LGAQ
the State mean rating score Community Satisfaction Tracking
(out of optimum rating of 5). Survey for Provincial areas for:
NSC mean State mean Theme: Community Lifestyle
rating (2019) rating (2017) Services
Function: Community Safety
3.91 3.55 (includes lifeguard services)
1
Source – Australian Lifeguard Service Noosa Region Annual Report 2017-2018
2 Source - Sunshine Coast Council and SLSQ Agreement Lifeguard Services Transition employees and assets – 11th October
2012. The Agreement and service components relating to Noosa Shire Council beaches transferred to Noosa Council as
legislated under Local Government (De-amalgamation Implementation) Regulation 2013.
3 Commencing first Monday in May each year.
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