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2014-11-11 Planning & Organisation Committee Agenda
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PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 11 NOVEMBER 2014
Page 81 of 129
PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 11 NOVEMBER 2014
QUARTERLY ORGANISATIONAL PERFORMANCE REPORTING
Benchmark is shown by red line, Trend is shown by black line
Measure
Customer satisfaction rating
Purpose
Level of customer satisfaction with Council services
100%
80%
60%
40%
20%
0%
July Aug Sept
Comment
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