2022-08-09 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 9 AUGUST 2022


       Commissioning of replacement water storage and water distribution infrastructure (funded
        by the Unite and Recover grant program).
       Tree trimming and tree removal works as part of cyclical framework for vegetation
        management and guest amenity.
       Internal road maintenance and regular road maintenance of the alternate access from
        Louis Bazzo Drive.
       Formalisation of the unpowered camping zones with numbering and site markings to
        improve operational efficiency, guest experience and commercial framework.
4. Noosa North Shore Campground Waste Water Treatment System
The wastewater treatment system (WWTS) was installed as part of 2020 campground
refurbishment project. A number of issues have been identified with the operation of the WWTS
which pose commercial, environmental, operational and compliance risk to Council. Council has
implemented a precautionary cyclical waste water pump out schedule while Council works to
resolve broader system failures. The system is being monitored by Council’s Plumbing Branch
and contractual advice has been sought on future actions.
5. Brand Development Initiative
The previously reported rebranding project for the Noosa Holiday Parks delivered a new
website, logos, graphics, value proposition development, unique selling propositions and icons,
inspired by Noosa’s natural environment.
The consistent improvement in guest experience, visitation and revenue levels achieved by
Noosa Holiday Parks business activity is partly attributed to the improved user navigation, clear
provision of information (park description, rules, maps, announcements) and streamlined online
booking functionality provided by the new website.
Previous Council Consideration
Ordinary Meeting Minutes, 18 February 2021, Item 5, Page 6
That Council note the report by the Property Advisor Commercial Property to the Services &
Organisation Committee Meeting dated 9 February 2021 providing an update on operations of
the Noosa Holiday Parks Business Activity to 31 December 2020.
Ordinary Meeting Minutes, 19 August 2021, Item 3, Page 9
That Council note the report by the Property Advisor – Commercial Property to the Services &
Organisation Committee Meeting dated 10 August 2021 providing an update on operations of
the Noosa Holiday Park Business Activity to 30 June 2021.
Ordinary Meeting Minutes, 17 February 2022, Item 4, Page 6
That Council note the report by the Property Advisor – Commercial Property to the Services &
Organisation Committee Meeting dated 8 February 2022 providing an update on operations of
the Noosa Holiday Park Business Activity to 31 December 2021.
Finance
Financial surplus from the Noosa Holiday Parks business activity is used to offset general rate
increases otherwise required to fund non-revenue generating Council activities and programs.
Council meets its ongoing financial sustainability policy objectives by ensuring that the Noosa
Holiday Parks business activity meets its full cost recovery obligations.
Risks & Opportunities
Risks
       Macro-economic factors impacting consumer spending on recreational camping and
        caravanning.
       Operational costs impacted by macro-economic factors such as supply constraints and
        inflation.

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