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2015-11-10 Planning & Organisation Committee Agenda

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Page 181 of 201

% of building information requests completed within 10 day statutory time              Average processing time 20 day plumbing applications
 frame
Purpose                                                                                Purpose
 Service timeliness                                                                     Level of activity & service

                                                                                         20
  100%

   80%                                                                                   15

   60%                                                                                   10
   40%
                                                                                          5
   20%

    0%                                                                                    0
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                                                          \

 Comment                                                                                Comment

                                                       Benchmark is shown by red line, Previous year data is shown by purple line

                                                                                                                                                                            Page 181 of 201
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