2020-02-11 Services and Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          11 FEBRUARY 2020


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                            THE NEXT QUARTER
Permits                           Online booking system implemented        Finalisation of event guidelines.           Integration of guidelines onto
                                    for weddings, street stalls and          Working with event organisers for             Council’s website.
                                    banner bookings                            upcoming Surfing Festival, Eat and
                                                                               Drink Festival and Runaway
                                                                               Marathon.
Business as Usual activities      Work Health and Safety Hazard            Updating application forms in               Implementation of service review
                                    Inspections completed for Lifeguard        readiness for new financial year.             recommendations.
                                    towers and holiday parks.                Finalising 2020/21 operational              Ongoing assessment of applications
                                  Various high use permit and                budget development and 2020/21                and permits for use of Council
                                    temporary event applications               fees and charges.                             owned or managed land.
                                    decided.                                                                               Development of capital works
                                                                                                                             requests for 2020/21 budget
                                                                                                                             consideration.

Revenue Services

Property and Rating System        January rate levy successfully           Work with Noosability project to            Finalise revenue services budget
                                    processed.                                 implement new customer request                and prepare budget documents for
                                                                               module, with specific focus on                adoption.
                                                                               impact on the Name and Address              Test and finalise preparations for
                                                                               Register.                                     July levy.
                                                                             Continue with recovery action for
                                                                               rates debtors with large arrears
                                                                             Undertake general rate modelling to
                                                                               aid in budget development.

Business as Usual activities      Pensioner claim completed for            Processing of agency payments and           Pre July levy pensioner verification.
                                    January levy.                              direct debit payments.                      End of year fire returns and
                                  Answering of customer queries            Completion of rate searches in                pensioner claim.
                                    generated by the issue of the rate         required periods.
                                    notices.                                 Liaise with Strategic Planning and
                                                                               external supplier on identification of
                                                                               properties being offered for short-
                                                                               term rental.




                                                                                 Page 62 of 112