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2022-08-18 Ordinary Meeting Minutes
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ORDINARY MEETING MINUTES 18 AUGUST 2022
Page 52 of 55
ORDINARY MEETING MINUTES 18 AUGUST 2022
Corporate Plan Key Operational Initiatives Outcomes Responsible Update Status Q3 Q4
Focus Areas Areas/Officers
5.4 Embed Staff satisfaction survey Increased understanding of} CEO Survey undertaken, results shared with staff, Behind Completed
corporate values employee morale and staff Leadership team and Councillors via a range of Schedule
into the satisfaction workshops, small forums and email
organisational communications. Strategic responses to be
culture developed to core issues. Further small, targeted
group feedback sessions facilitated at branch
level. Current project to realign culture underway.
5.5 Improve online Review and refinement of A positive customer ICT, various Working to integrate Snap Send Solve with our On track Behind
customer interface Council on line request experience utilising online | branches/ requests system to improve the efficiency of Schedule
services system request systems ICT Manager processing those requests. Implementation
disrupted by two vacancies in ICT.
5.6 Continue to Continue Council focus on Services delivered in All Departments/ | 2020/21 financial statements audited and signed. | On track On track
meet or exceed all budget management and accordance with All Directors/ Nearly all statutory ratios met.
statutory financial delivery of objectives in established levels within Director 2021/22 Draft full year performance above
ratios and key branch and risk plans budget Corporate budget, with all statutory ratios met.
operational targets Services
5.7 Ensure that Continue to implement the Continue to implement the | People & Culture/| Workforce planning has been undertaken in Behind Behind
workforce planning | WFP strategy across WFP strategy across People & several branches/depts. Going forward the focus | Schedule | Schedule
is in place across operational areas operational areas Culture Manager) Will be on ensuring that council has the staffing
the organisation needs required to deliver business strategies and
the new Corporate Plan.
5.8 Improve and Implement the WH&S System | Ensure the provision of a People & Culture/| A new VWH&S System Plan “Safe Plan” has been | Completed | Completed
maintain the safety | Plan safe workplace People & developed and approved by the CEO. Actions to
and wellbeing of Culture Manager| implement the new Plan will be undertaken in
employees accordance with scheduled tasks.
Undertake an internal review | Progress against the Plan | People and Internal review undertaken In July 2021 with an Completed | Completed
of Workplace Health and is reviewed and Culture/ 83.7% compliance result, an increase of 3.7% on
Safety System Plan opportunities for People & the results of the internal review undertaken in
implementation improvement identified Culture Manager| 2019.
5.9 Enhance Finalise the review of the Increased community Communications Framework nearing completion. Councillor and On track Ortrack
opportunities for Community engagement engagement and improved | & Community Executive team workshop facilitated in late April. Bening
the community to Strategy and Framework decision making and Engagement/ onsultant now finalising a draft for review. eahedtle
ea a the ae for the Community Draft will be reviewed in July with a further
ae ee rl Genny Engagement ouncillor/staff briefing planned for August 2022.
CE best practice is Manager
embedded in
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