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2018-12-11 S&O Agenda - Attachment 1 to Item 16 - Road Infrastructure Asset Management Plan

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                                     Note: Hastings St excluded as
                                     manually swept under separate
                                     contract)

                                     •   Hastings St - Maze car park              Fortnightly
                                         (Hastings St/Noosa Dr)
                                     • Other commercial precincts                 Fortnightly
                                          (Cooroy, Pomona, Cooran)
                                     • Industrial Estates                         Monthly
                                     • Arterial & distributor roads               Monthly
                                     • Residential streets                        Quarterly
                                     Manual street cleaning/litter pick-up
                                     (Contract) v
                                     • Peregian Beach; Sunshine Beach;            Daily
                                         Sunrise Beach; Noosa Junction;
                                         Noosa Heads; Noosaville &
                                         Tewantin
                                     • Boreen Point & Cooroy                      3 x week
                                     • Cooran & Kin Kin                           2 x week
                                     Hastings St additional works (levy)
                                     Weekly extra service to clean stainless      Weekly
                                     steel, refuse bin surrounds etc.
 Reactive work (customer             Issue                                        Target days (to advise
 requests)                                                                        customer of outcome)
                                     General maintenance requests                 20 business days

                                     Dead animal removal (cleaning)               3 business days

 SERVICE DELIVERY MODEL
 Can insert text or a table
 (Internal / contract)
 KEY SERVICE METRICS
 Measure                                                      Metric              Benchmark Comparison
 Cost per km for sealed road maintenance                      $8,312 per km       Queensland Department of
                                                                                  Local Government
 (FY2016/17 actuals $5,568,780 vi / 670 km)                                       Comparative Information
                                                                                  available.
 Cost per rateable property to maintain sealed roads          $186 per
                                                              rateable property
 (FY2016/17 actuals $5,568,780 / 30,000 rateable
 properties)
 PERFORMANCE INDICATORS
 Service                 Indicator        Performance Measure                     Methodology
 Road network – Sealed Satisfaction       Noosa community satisfaction            Community satisfaction
 Roads                                    mean rating score compared to           mean performance rating
                                          the State mean rating score (out        from the LGAQ 2017
                                          of optimum rating of 5).                Community Satisfaction
                                                                                  Tracking Survey for
                                              NSC mean         State mean         Provincial areas for:
                                              rating (2017)    rating (2017)
                                                                                  Theme: Community Lifestyle
                                              3.43             3.28               Services
                                                                                  Function: Environment
                                                                                  Protection & Conservation

                                                                                  Theme: Basic Services &
                                                                                  Infrastructure
                                                                                  Function: Road Maintenance




Asset Management Plan: Roads Infrastructure                                                          Page 26
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