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2018-12-11 S&O Agenda - Attachment 1 to Item 16 - Road Infrastructure Asset Management Plan

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 Scheduled work                    As identified from inspections (defects & proactive interventions) to
                                   maintain asset serviceability.

 Reactive work (customer          20 business days to completion
 requests)
 Signs maintenance
 (Provision and maintenance of signage within gravel road network)
 Cyclic Inspections xi            Hinterland Work Zones 1-6                6 monthly
                                  Coastal Work Zones 7-9                   3 monthly

 Scheduled work                    Hinterland Work Zones 1-6               6 monthly
                                   Coastal Work Zones 7-9                  3 monthly

 Reactive work (customer           20 business days to completion
 requests)
 Road verge maintenance
 (Verge slashing, vegetation height & width clearing to improve visibility etc.)
 Scheduled work                    Hinterland Work Zones 1-6               Six monthly
                                   Coastal Work Zones 7-9                  3 monthly

 Reactive work (customer           All maintenance requests             20 business days
 requests)                         Removal of dead animal               3 business days
 SERVICE DELIVERY MODEL
 The service is predominately delivered in-house with use of external contractors as required.

 KEY SERVICE METRICS
 Measure                                                  Metric                  Benchmark Comparison
 Cost per km for gravel road maintenance                  $6,685.69 per km        Queensland Department of
                                                                                  Local Government
 (FY2016/17 actuals $1,317,080 / 197 km)                                          Comparative Information
                                                                                  available
 Cost per rateable property to maintain gravel roads      $37.90 per rateable     Queensland Department of
                                                          property                Local Government
 (FY2016/17 actuals $1,317,080 / 30,000 rateable                                  Comparative Information
 properties)                                                                      available
 PERFORMANCE MEASURE
 Service                Indicator      Performance Measure                   Methodology
 Road network –         Satisfaction   Noosa community                       Community satisfaction mean
 Gravel Roads                          satisfaction mean rating              performance rating from the
                                       score compared to the State           2017 LGAQ Community
                                       mean rating score (out of             Satisfaction Tracking Survey for
                                       optimum rating of 5).                 Provincial areas for:

                                          NSC mean         State mean        Theme: Basic Services &
                                          rating (2017)    rating (2017)     Infrastructure
                                                                             Function: Road Maintenance
                                          3.43             3.28




Asset Management Plan: Roads Infrastructure                                                            Page 28
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