Meeting papers

OUR CUSTOMERS




                Page 473 of 476

OUR CUSTOMERS

  Measure                 eee        —                                                   Measure                  eee               ee                                 |
  eee of planning applications decided within statutory  timeframe                       Average processing time 10 day plumbing applications
         eee                                                                             ————                                               SSS
  c=            rrr                                                                      Level of activity & service timeliness
   i                                                                                      =
                                                                 Oe                                                                                              -
    80                                                                                                                                                spranceette”
    eel                                                                                  15             BER               B=                =     Ve
        Pe: 86                                                                                                                                     :
    50
    ol                            —(‘                                     COC             10
                                                            ne,           if
    ‘e a      ——                  ema                         ges         7                5
    * f= ee                                 eo                     2
     ‘              ee            ee
           Mey        Mer Aa    P hon,      Mons ag, By      Rap        Tota,
                            iy                                                             0
      Gl Not decided MM March (decided) =——=January (decided) —— February (decided)            July  Aug   Sept  Oct   Nov   Dec   Jan   Feb  March   Apr  May   June
  cage      figures indicates that the number of applications lodged and decided outside the   a
  decision ime frames has remained similar to tast quarter.                              Legislation introduced on 1 July 2019 has reduced the statutory time from 20 days to 10 days

                                                                                                                                                            Page 473 of 476