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5.3.1 · Develop a new ICT and Digital Strategy to provide the foundation for technology requirements and digital transformation over the next 5 years.

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Plan 2025-26 · each observation is Council’s published description. Progress ranges remain ranges; “Completed” is an as-reported status, not an independent audit.

All published progress ↗Explicit report-back requests ↗

Q4 · 1 April to 30 June 2026 · plan 2025-26

Completed 100%

The ICT Strategy and Digital Strategy are now complete, with both strategies having received the support of the ICT Steering Committee. ICT will begin implementing the ICT Strategy over the coming months, with a focus on repositioning ICT as a centre-led enabling function - delivering secure platforms, disciplined governance, and improved service management across the organisation. Where the ICT and Digital strategies share common ground, ICT will work to integrate the two, ensuring digital initiatives are supported by the technical foundations needed to deliver on their intent. Together, the strategies form a coherent and connected approach to technology and digital capability - one designed to improve service outcomes, support financial sustainability, and position Council to meet the demands of an increasingly digital operating environment.

Lead service, as extracted
Corporate Services
Reported start / end
08-25 / 04-26 (source month-year wording)

Source discrepancy: detailed rows and introductory summary differ. On Track: 52 detailed rows versus 53 in the summary. Minor Disruption: 17 detailed rows versus 16 in the summary. The progress chart counts detailed rows; inspect page 2 of the original summary before drawing conclusions.

98 unique initiative rows reconcile to the report’s declared 98 initiatives. Column text is extracted from the printed layout; consult the original page for wrapped wording. This does not establish a deadline breach or the cause of reported disruption.

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