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Services & Organisation Committee Meeting

Tuesday, 8 August 2023 @ 1:30PM - #200
Meeting Duration: 38 minutes

This Noosa Council meeting contains very poor audio quality.
This may have affected the transcription below and is beyond our control.

Capital program and resourcing shortfalls reviewed, Asset data gaps prioritised, Holiday Parks strong results and surplus use unresolved, Governance and sustainability updates, Meeting rescheduling to Oct.

Agenda, decisions & supporting documents

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0:000:060:120:190:250:310:38 Robyn MercerRobyn MercerShaun WalshShaun WalshAmelia LorentsonAmelia LorentsonJoe JurisevicJoe JurisevicFrank WilkieFrank WilkieMelissa SheppardMelissa SheppardLarry SengstockLarry SengstockAshley SawyerAshley SawyerTom WegenerTom WegenerClare StewartClare Stewart

NoosaWatch Meeting Insight

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Full Meeting Insight
Key Decisions & Discussions
• Larry Sengstock: Sought and received unanimous support to defer October General Committee and Ordinary Meeting dates due to LGAQ Conference attendance; new dates 23 and 26 Oct (Item 5.1) (01:57; 5.1).
• Amelia Lorentson: Managed proceedings and confirmed no deputations; all items carried unanimously (opening; Items 5–6).
• Melissa Sheppard: Reported 2022/23 Capital Program budget $54.1m with 79% expenditure to 30 June; Infrastructure Services controlled ~$49m, ICT/fleet ~$4.3m (04:15; 6.1).
• Melissa Sheppard: Clarified road reseal budget is $6.8m with $6.2m spent; corrected internal inconsistencies between pages (04:15–06:16; 6.1).
• Shaun Walsh: Noted carryover projects and uncertainties tied to resourcing and community consultation around election timelines; detailed briefing scheduled (06:51; 6.1).
• Shaun Walsh: Identified asset data confidence strong for roads/paths and improving for stormwater, but weak for parks/buildings; prioritising comprehensive asset management (07:55–09:10; 6.1).
• Shaun Walsh: Stated Infrastructure Planning/Design/Delivery resourcing runs ~2.7% of CWP vs ~5% industry standard; two critical vacancies (design coordinator, transport/traffic) being filled/reclassified (10:55–13:54; 6.1).
• Shaun Walsh: Committed to provide multi-year data on emergent works value and impacts; consider dedicated emergent-works budget line (15:35–15:54; 6.1).
• Shaun Walsh: Tender prices generally fixed to expected delivery within ~12 months; procurement specifics to be confirmed by procurement team as needed (16:13–16:41; 6.1).
• Melissa Sheppard: Strengthening Project Initiation Documents to evidence cost-estimate provenance and recent validation; regular “lessons learned” across large projects (18:02–19:39; 6.1).
• Robyn Mercer: Holiday Parks delivered $4.2m revenue (+$480k, +12.7%), $1.2m operational surplus (beat budget by ~$470k), 61,219 visitors and 83,240 nights; forward bookings $2.5m (20:53–24:59; 6.2).
• Robyn Mercer: Reported $25m GDP contribution and 202 FTE using Caravan Industry Association input-output model; Noosa parks performing at top end regionally (25:40–26:47; 6.2).
• Robyn Mercer: TripAdvisor Travellers’ Choice awards for all three parks; integrated facilities management improved presentation, reduced complaints, and lifted returns (31:40–33:17; 6.2).
• Robyn Mercer: Metered power heads installed at Noosa River but charging not yet implemented; exploring price/incentive mechanisms to curb electricity/water use (28:34–29:45; 6.2).
• Robyn Mercer: Considering cabins at Boreen Point subject to comparative analysis of price point vs occupancy; RV market currently served by Cooroy stopovers and self-contained caravans at parks (33:24–37:06; 6.2).
Contentious / Transparency Matters
• Recording accuracy: Transcript shows Brian Stockwell actively questioning and commenting, but minutes list only Cr Wegener as non-committee attendee; ensure attendance records reconcile (07:17–35:18; Minutes 1. Attendance).
• Report integrity: Internal inconsistencies in reseal program budget/expenditure were acknowledged and corrected on record; underscores need for tighter version control (04:15–06:16; 6.1).
• Remote participation: Tom Wegener flagged intent to Zoom into an Ordinary Meeting while overseas; clarity needed on permissible participation/voting rules (02:59–03:57; Item 5.1 context).
• Use of surplus: Holiday Parks surplus destination unclear; suggestion it offsets general rates was discussed but not confirmed—finance to clarify (30:12–31:04; 6.2).
• Economic impact claims: GDP/FTE figures derived from industry calculator; appropriate for advocacy but should be contextualised as modelled impacts, not direct employment (25:40–26:26; 6.2).
Legal / Risk
• Meeting rescheduling: Acting CEO stated changes are permitted under standing orders; ensure publication and statutory notice requirements under the Local Government Regulation 2012 are met (01:57–02:55; 5.1).
• Participation by audio-visual link: If councillors attend remotely, confirm compliance with Council’s Meeting Procedures and Queensland legislative settings on quorum, decision-making, and public access (02:59–03:57).
• Procurement/tender validity: Fixed pricing tied to delivery windows mitigates escalation risk; ensure contract conditions address CPI/escalation and supply-chain volatility (16:13–16:41; 6.1).
• Asset risk: Gaps in condition data for parks/buildings elevate failure/emergent works risk; prioritise asset management plans and lifecycle funding to meet s.104 LGA principles of sound asset management (07:55–09:10; 6.1).
• Resourcing adequacy: Delivery team at ~2.7% of program vs ~5% industry poses delivery risk and potential probity pressure; role reclassification and recruitment are mitigating steps (10:55–13:54; 6.1).
Holiday Parks: Performance, Strategy, Revenue Use
• Robyn Mercer: Strong operator performance and integrated management credited for revenue/surplus growth and elevated brand/visitor experience (22:53–23:56; 6.2).
• Frank Wilkie/Brian Stockwell: Discussed whether $1.2m surplus contributes to general fund and offsets rates; formal position to be confirmed by finance (30:12–31:04; 6.2).
• Joe Jurisevic: Sought benchmarking against other councils; advised Noosa is at the top end for visitation/occupancy with product differentiation across parks (26:26–27:26; 6.2).
• Sustainability levers: Considering metered charging/incentives to curb energy/water use and guest behaviours (28:34–29:45; 6.2).
• Growth options: Exploring cabins at Boreen Point and broader expansion opportunities; RV market currently deemed sufficiently served (33:24–37:06; 6.2).
Capital Program Delivery, Asset Management & Emergent Works
• Road reseals: $6.2m delivered of $6.8m; savings linked to David Low Way emergent funding coming in under budget, not under-delivery (09:10–10:34; 6.1).
• Pricing rigour: PID enhancements will require recent estimates (e.g., QS) and CPI allowances, reducing reliance on outdated figures (18:02–19:28; 6.1).
• Emergent works planning: Multi-year quantification requested to inform potential dedicated budget allocation, smoothing delivery and resourcing (15:35–15:54; 6.1).
• Talent strategy: Near-final hire of a design coordinator with strong precinct/architecture background; transport/traffic coordinator to be reclassified to attract candidates (12:27–13:54; 6.1).
Environmental & ESG Considerations
• Holiday Parks ESG: Next focus is reducing electricity/water usage through metering, pricing, and incentives without dampening visitation (28:34–29:45; 6.2).
• Operational efficiency: Centralised facilities management has improved asset presentation and reduced complaints, supporting environmental and economic outcomes (32:32–33:17; 6.2).
Full Official Meeting Minutes
MINUTES

Services & Organisation
Committee Meeting

Tuesday, 8 August 2023

1:30 PM
Council Chambers, 9 Pelican Street, Tewantin

Committee: Crs Amelia Lorentson (Chair), Joe Jurisevic , Clare Stewart, Frank Wilkie

“Noosa Shire – different by nature”
SERVICES & ORGANISATION COMMITTEE MEETING MINUTES 8 AUGUST 2023

1. ATTENDANCE & APOLOGIES

COMMITTEE MEMBERS
Councillor Amelia Lorentson (Chair)
Councillor Joe Jurisevic
Councillor Clare Stewart
Councillor Frank Wilkie

NON COMMITTEE MEMBERS
Councillor Tom Wegener

EXECUTIVE
Acting Chief Executive Officer Larry Sengstock
Acting Director Infrastructure Services Shaun Walsh

APOLOGIES
Nil

2. CONFIRMATION OF MINUTES

Committee Resolution
Moved: Cr Joe Jurisevic
Seconded: Cr Frank Wilkie
The Minutes of the Services & Organisation Committee Meeting held on 11 July 2023 be received and confirmed.
Carried unanimously.
3. PRESENTATIONS

Nil

4. DEPUTATIONS

Nil

5. REPORTS FOR CONSIDERATION OF THE COMMITTEE

5.1. AMENDMENT OF GENERAL COMMITTEE & ORDINARY MEETING DATES
OCTOBER 2023

Committee Recommendation
Moved: Cr Joe Jurisevic
Seconded: Cr Frank Wilkie
SERVICES & ORGANISATION COMMITTEE MEETING MINUTES 8 AUGUST 2023

That Council note the report by the Chief Executive Officer (Acting) to the Services & Organisation Committee Meeting dated 8 August 2023 and request the Chief Executive Officer:
A. Defer the date of the General Committee from 16 October 2023 to 23 October 2023 B. Defer the date of the Ordinary Meeting from 19 October 2023 to 26 October 2023 Carried unanimously.

6. REPORTS FOR NOTING BY THE COMMITTEE

6.1. CAPITAL PROGRAM 2022/23 DELIVERY STATUS

Committee Recommendation
Moved: Cr Joe Jurisevic
Seconded: Cr Clare Stewart
That Council note the report by the Infrastructure Planning, Design & Delivery Manager to the Services & Organisation Committee Meeting dated 8 August 2023 providing an update on the delivery of the 2022/2023 Capital Program as at 30 June 2023.
Carried unanimously.

6.2. NOOSA HOLIDAY PARKS UPDATE

Committee Recommendation
Moved: Cr Frank Wilkie
Seconded: Cr Clare Stewart
That Council note the report by the Property Advisor – Commercial Property to the Services & Organisation Committee Meeting dated 8 August 2023 providing an update on operations of the Noosa Holiday Park Business Activity for the 2022/23 financial year.
Carried unanimously.

7. CONFIDENTIAL SESSION

Nil

8. MEETING CLOSURE

The meeting closed at 2:09 PM

Full Meeting Transcript Meeting Transcript Below - Select To Listen / Share / Download [[ meetingData.is_audio_only ? 'Audio' : 'Video' ]] Clips

Disclaimer: The transcript below is produced by our own transcription systems and will contain errors and omissions, including incorrect speaker attribution. It is provided for informational purposes only and may be inaccurate or incomplete — do not rely on this content; for definitive statements, speakers, decisions and context, always refer to official council sources. We accept no responsibility or liability for any reliance on it.

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