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Att 4 - RAMP
i. perform duties as an employee of the owner, or occupier, of the premises or a
part of the premises; or
ii. perform duties in the conduct of a lawful business; or
iii. perform duties while receiving training for employment or work experience; or
c. the minor is attending a function being held on the premises; or
d. the minor—
i. is eating a meal on the premises; or
ii. is accompanied by a responsible adult who is responsibly supervising the minor.
• Minors are not permitted to be served alcohol whether by staff or by another customer at any time.
• Individuals procuring alcoholic drinks for minors will be asked to leave the premises.
• All patrons are required to provide acceptable evidence of age where there is any doubt, they are
under 25.
• Staff may request ID from patrons who look under 25 who are seen consuming alcohol on any
public area of the premises.
• All staff are trained in what constitutes acceptable evidence of age under the Liquor Act 1992.
• Management support staff who practice and enforce ID checking.
• There are only five forms of photographic ID which are acceptable proof of age:
– a proof of age card issued by relevant authorities in each state or territory;
– an Australian driver’s license or permit;
– foreign driver’s license (note that to be acceptable, a foreign driver’s license must include
a photograph, DOB and certification);
– an Australian or foreign passport; and
– a key pass issued by the Victorian Government.
• The manager on duty has a duty of care to handle minors responsibly. If the minor is not complying
with the regulations set out by the Liquor Act 1992, the Duty Manager will explain the business
requirements and make arrangements to remove the minor from the premises.
11. Unduly Intoxicated & Disorderly Patrons
11.1 Unduly Intoxicated Patrons
Definition of unduly intoxicated: A state of being in which a person’s mental and physical faculties are
impaired because of the consumption of liquor, drugs or another intoxicating substance.
A person is considered unduly intoxicated if:
• their speech, balance, coordination or behaviour is noticeably affected; and
• when there are reasonable grounds for believing the affected speech, balance, coordination, or
behaviour is the result of the consumption of liquor, drugs or another intoxicating substance.
Behaviour of unduly intoxicated patrons includes, but is not limited to:
RG Strategic 4 Pines Noosa –Risk Assessed Management Plan Page 7
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