nc_an25_digital

Engaging with
                                                                                                                          Community stalls at events                                    Coffee chats with councillors

                                                                                                                          We may set up council stalls at major events to               Our councillors offer coffee chats with the community,


our community
                                                                                                                          maximise the opportunities to let the community know          where residents can discuss their ideas and thoughts
                                                                                                                          about open consultations. The stalls are managed              about matters that are important to them. They are
                                                                                                                          by a diverse range of staff to allow for answers to be        located in various cafes and locations across our Shire.
                                                                                                                          provided by relevant staff.

Council is committed to keeping the community engaged and informed of its projects, plans, initiatives, and
activities across the Shire. Furthermore, Council recognises that community engagement is a vital part of
                                                                                                                          Community engagement highlights
effective democracy. Quality engagement between Council and residents is not only good business practice but
                                                                                                                          For this reporting period, three significant engagement projects were delivered.
is also critical to good governance.

                                                                                                                          The most notable engagement project, generating extensive community interest was the second phase of
Our Community Engagement Policy outlines Council’s commitment to the Community Engagement Framework
                                                                                                                          engagement for the Noosaville Foreshore Infrastructure Master Plan and Concept Designs for Resilience project.
and associated principles of engagement. Council will continue to engage with the community to collaboratively
                                                                                                                          The project was finalised in the 2024/25 financial year following a third round of community engagement.
address local issues and achieve better outcomes together.


How we engage                                                                                                                   Noosaville Foreshore Infrastructure Master Plan and Concept Designs for Resilience (Phase 3)
Council uses a range of community engagement techniques and communication methods depending on the
                                                                                                                                — 162 respondents to Phase 3 online survey
issue or project, its goals, its circumstance and the level of influence the community have on decision-making.
                                                                                                                                — 5 stakeholder workshops




                                                                                                                                                                                                                                                   Noosa Council Annual Report 24/25
                                                                                                                                — 32 written submissions
                                                                                                                                — Approximately 125 engaged at pop-up sessions
Your Say Noosa                                                   Submissions                                                    — 60 engaged at two community coffee chats
Our online engagement tool. Registered guests can                We may request formal submissions to capture                   — 1 business workshop
provide feedback and ideas on helping to shape the               community interest and input on various topics.                — 1 meeting with Kabi Kabi Peoples Aboriginal Corporation (KKPAC)
future of our Shire.
                                                                 e-newsletters
Surveys                                                                                                                         Noosa Botanic Gardens Master Plan 2024, Phase 1 –
                                                                 We deliver various community e-newsletters to
                                                                                                                                — 3 meetings with the Stakeholder Reference Group
Common method for obtaining information from                     subscribers with the latest information on Council’s
                                                                                                                                — 8 targeted stakeholder meetings
the community, available electronically through our              projects, events, and activities.
                                                                                                                                — 1 workshop with Tourism Noosa Information Centre Volunteers
websites, such as Your Say Noosa.
                                                                                                                                — Approximately 48 attendees at two community pop-up sessions at the Botanic Gardens
                                                                 Your Noosa Publication
                                                                                                                                — 101 respondents to Phase 1 online survey
Facilitated sessions and workshops                               We regularly publish a lift-out spread in local
We hold online and face-to-face workshops and                    community newspapers, highlighting the latest
sessions to exchange information, involve the                    Council news and updates for residents.                        Pomona Place Pilot Program, Phase 3 –
community and obtain feedback on our plans, ideas                                                                               — 40 respondents to Phase 3 survey  
in a more personal way. Community members can                    Letters                                                        — 1 community workshop
interact directly with staff and have their questions and                                                                       — 1 community pop up at Joe Bazzo Park
                                                                 We post information to members of our community
concerns listened to, answered, and considered.                  likely to be directly affected by a decision, project,
                                                                 or upgrade.
Roundtables and working groups                                                                                            The Your Say Noosa community engagement platform recorded 14,200 visits during the reporting period,
Discussions with community groups, stakeholders                  Social media                                             including an additional 240 new registrations to the platform.  
and community members may be facilitated through                 We inform the community and stakeholders of
developed roundtables and work groups that focus on                                                                       A total of 1,111 people were actively engaged by completing surveys or contributing to forums, while 5,500 were
                                                                 engagement opportunities through social media,
a particular issue or topic.                                                                                              informed through activities such as viewing videos or photos, downloading documents, or visiting FAQ and key
                                                                 providing links to information on Your Say Noosa.
                                                                                                                          dates pages.

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